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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
“Got this for my best friend for Christmas she loved it. Quick delivery thank you”
Helpful Report
Posted 3 years ago
“Disappointing at the opening times before Christmas as had 2 journeys to collect orders , also had to stand outside on my last time I collected waiting for someone to answer the door . Also had a postal delivery which was late though I do understand postal services was delayed.”
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Posted 3 years ago
“Items arrived as described and promptly”
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Posted 3 years ago
“Very quick delivery would definitely use again”
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Posted 3 years ago
“Excellent services”
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Posted 3 years ago
“Arrived in time for Christmas even though the post was unreliable. Very happy with Joshua James as usual.”
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Posted 3 years ago
“I would love to write a review but I’m still waiting to receive my order it’s been over 3 weeks”
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Posted 3 years ago
“I have never received the item, tried to call got an automated message regarding issues with Royal mail and despite it being over 14 working days, I was cut off with no option to leave a message or speak with anyone. Tried to call a few times, I will try another method.”
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Posted 3 years ago
“I very rarely give reviews but the customer service from this company is excellent and thoroughly deserve the 5 stars I have given.”
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Posted 3 years ago
“Beautiful charm”
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Posted 3 years ago
“Great choice and speedy delivery”
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Posted 3 years ago
“Recieved my purchase in time for Christmas, beautifully presented bracelet. Will definitely be ordering from here again.”
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Posted 3 years ago
“Very happy with my charms”
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Posted 3 years ago
“I ordered 4 nomination charms before Christmas and only 3 came. I have an order note which tells me it will follow, but i have had no communication from Joshua James regeding this. Neither did I receive an email to tell me that my charm was not going to come. Poor service on the whole”
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Posted 3 years ago
“Beautiful jewelry and very quick delivery. Great service”
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Posted 3 years ago
“Easy order process lots of bargains if you are looking for one Quick delivery usually I had one item didn’t turn up in my Christmas order but I received a message after I contacted them and hopefully it should be here tomorrow so will now be a birthday present instead”
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Posted 3 years ago
“Excellent customer service. I had a slight issue as the wrong item was sent and it was a birthday gift. They lady I spoke to was so helpful and sent a new engraved item out the same day. Would use again, thank you.”
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Posted 3 years ago
“Never received goods so can,t comment”
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Posted 3 years ago
“Product we’re as described and reasonably priced, delivery was quick and well packaged to protect contents. Will be recommending to friends and family.”
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Posted 3 years ago
“I have not received my item, no one returned my calls emails or answered the phone I am not a satisfied customer and I am still waiting for some communication as to where my refund is”
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Posted 3 years ago
Joshua James is rated 4.7 based on 21,754 reviews