Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, dispatched the same day, received my order within a few days. Will definitely be ordering again. Thank you.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you will be ordering from us again. This is brilliant news. I am glad that you've had a positive experience. Kind Regards, Lily

Posted 6 years ago

“Slight problem with communication that a charm was not stock. However, when I rang to explain I needed a charm urgently as it was a birthday present Joshua James were very helpful and sent my order first class by the next day. Thank you very much.”

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Posted 6 years ago

Good Afternoon Taryn, Thank you for your message. I am sorry to hear that you had some trouble originally. However I am glad to hear that you managed to get this issue resolved quickly in time for the birthday. Please get in touch if you need any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“Very happy with the choice of nomination charms, arrived quickly too. Would recommend”

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Posted 6 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James. Kind Regards, Lily

Posted 6 years ago

“Good service”

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Posted 6 years ago

Good Afternoon Gwyn, Thank you for your message. I am glad to hear that you've had a positive customer experience with us. Kind Regards, Lily

Posted 6 years ago

“The website was very easy to use. My purchases arrived quickly and well packaged, even with a little gift box to put together which is perfect as I had bought the charm and bracelet for a friend. I will definitely use Joshua James again for future purchases”

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Posted 6 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you has a positive customer experience with us here at Joshua James. That is great feedback about the website, I will pass this on to relevant departments. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“I ordered 2 charms last week for my nomination bracelet which arrived within 3 working days. I always order from Joshua James and have never had any problems at all”

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Posted 6 years ago

Good Afternoon Barbara, Thank you for taking the time to write a review and for the positive feedback. Please let us know if you need any help with future orders etc. We are happy to help. Kind Regards, Lily

Posted 6 years ago

“Disappointed late delivery and missing a charm. spent over 85.00 they were for my wife's birthday but came to late☹️”

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Posted 6 years ago

Good Afternoon Christopher, Thank you for your message. I am sorry to hear this. If you'd like to provide me with an order number, I will look into this further for you. Kind Regards, Lily

Posted 6 years ago

“Have purchased from here many times always very pleased with the products and very fast delivery”

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Posted 6 years ago

Good Afternoon Alison, Thank you for taking the time to write a review. I am glad to hear that you're happy with your products. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“Joshua James as always described and supplied my goods, Nomination watch, very quickly. First class service.”

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Posted 6 years ago

Good Afternoon Alison, Thank you for your message. I am glad to hear that you're happy with your purchases and that you got the items promptly. Please let me know if there is anything we can do help in the future. Kind Regards, Lily

Posted 6 years ago

“Fantastic service, very helpful staff, & beautiful jewellery.”

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Posted 6 years ago

Good Morning Lesley, Thank you for your message. I am glad to hear that you've had a positive experience with us here at Joshua James and that you were happy with your jewellery purchases. Please don't hesitate to get in touch if you need any help in the future. Kind Regards, Lily

Posted 6 years ago

“Prompt service and good value for money would recommend”

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Posted 6 years ago

Good Morning John, Thank you for taking the time to write a review. I am glad to hear that you would recommend us. Please get in touch if we can help in any way with future orders etc. Kind Regards, Lily

Posted 6 years ago

“Great website to use, fantastic that u get free delivery each time”

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Posted 6 years ago

Good Morning Fiona, Thank you for your message. It's good to hear that you think our website it great to use, I shall pass on this feedback. Also, glad to hear that your items got to you promptly. Please don't hesitate to get in touch if you require any help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“Buy all my Nomination charms from Joshua James they provide a !st class service and recently got a 17 link free bracelet when I spent £35.00.”

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Posted 6 years ago

Good Morning Jane, Thank you for your message. I am glad to hear that you come to us to purchase your Nomination items. Please let us know if you need any help in the future. Also, glad to hear that you're happy with the offer we had on earlier in the month for the free bracelet. Kind Regards, Lily

Posted 6 years ago

“Excellent item fast delivery and package was brilliantly packet”

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Posted 6 years ago

Good Afternoon Caron, Thank you for your message. I am glad to hear that you're happy with the items received and the fast delivery. Please get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“Very happy with the "i love you" nomination charm and delivery was fast thank you”

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Posted 6 years ago

Good Afternoon, Thank you for your message. I am glad to hear that you're happy with the charm you purchased with us. Please let me know if there is anything we can do to help you in the future. Kind Regards, Lily

Posted 6 years ago

“excellent service”

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Posted 6 years ago

Hello, Thank you for your message. I am glad to hear that you are happy with the service. Kind Regards, Lily

Posted 6 years ago

“Bought nomination charm. Beautiful item, delivered very quickly.”

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Posted 6 years ago

Good Morning Julie, Thank you for your message. I am glad to hear that your items arrived quickly and that you are happy with your purchase. Please don't hesitate to get in touch if you need any help with future orders etc. We are available to contact between 9am and 5pm Monday to Friday. Kind Regards, Lily

Posted 6 years ago

“Very helpful they aim to help”

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Posted 6 years ago

Good Morning, Thank you for the lovely feedback. I am glad to hear that you've had a positive experience with us. Please let me know if there is anything we can do to help in the future. Kind Regards, Lily

Posted 6 years ago

“I love Joshua james because they have a good range of jewellery. I have purchased a few nomination charms.”

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Posted 6 years ago

Good Afternoon, Thank you for taking the time to write a review. What brilliant feedback! Happy to hear that you've had a positive experience with us. Kind Regards, Lily

Posted 6 years ago

“Great service as always”

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Posted 6 years ago

Good Morning Gemma, thank you for your message. I am glad to hear that you are happy with our service. Please don't hesitate to get in touch if you require any further help or assistance. Kind Regards, Lily

Posted 6 years ago

Joshua James is rated 4.7 based on 21,754 reviews