Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a nomination charm and was thrilled to find out that I was to receive a free nomination bracelet with my order. Happy the order and it was delivered quickly, but not so happy when I realised that the bracelet came "flat" and I was expected to assemble it myself! This wasn't mentioned on the website hence only 4 stars.”

Helpful Report

Posted 6 years ago

Good Morning Anne, Thank you for taking the time to write a review. I am glad to hear that you were happy with the free bracelet offer that we had on at the time. However, I am sorry to hear that you weren't happy with the fact the bracelet came flat. Please find a link below, this will take you to the Nomination website, where there is a short three step video showing how to link and un link charms and bracelets etc. I hope this is helpful. https://www.nomination.com/uk-en/create-your-bracelet/ Kind Regards, Lily

Posted 6 years ago

“Loved my charms,quick super service”

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Posted 6 years ago

Good Morning Kerry, Thank you for your message. I am glad to hear that you liked your purchase. Please let us know if we can be of any help in the future. We are available from Monday to Friday 9am until 5pm. Kind Regards, Lily

Posted 6 years ago

“I have bought many nomination charms from you and have always been very pleased with the quality, quick delivery,and free postage is always a bonus.I would always recommend your service.”

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Posted 6 years ago

Good Afternoon Vera, Thank you for your message and for your positive feedback. I am glad that you would always recommend our service and that you have had a positive customer experience with us. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“Arrived very promptly”

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Posted 6 years ago

Good Afternoon Carol, Thank you for your message. I am glad to hear that you're happy with your experience and that your items arrived promptly. Please get in touch if you need any help in the future. Kind Regards, Lily

Posted 6 years ago

“Ordered a couple of items. These arrived within a few days of the order and well packaged. Second time I have used them and very pleased with their service. Will use them again.”

Helpful Report

Posted 6 years ago

Good Afternoon Wendy, Thank you for your message and for taking the time to write down your feedback. I am glad to hear that your customer experience was a positive one. Please don't hesitate to get in touch if you require any further help or assistance in the future, with future orders etc. Kind Regards, Lily

Posted 6 years ago

“Selection good sevice excellent”

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Posted 6 years ago

Good Morning, Thank you for your message and positive feedback. If you require any help with future orders or have any inquiries - Then please don't hesitate to contact us. We are available from 9am until 5pm Monday to Friday. Kind Regards, Lily

Posted 6 years ago

“4/5 as I can't comment on quality as it was a gift and I don't know how durable or functional item is. Although item looked nice, as per image. Item also arrived on time, great packaging and provided with nice gift box and bag. I would use company again.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for taking the time to write a review and for the positive feedback. Hearing that your items were well packaged and arrived promptly is what we like to hear and I am glad you had a good experience with us here at Joshua James. Please let me know if there is anything we can do to help in the future. We are available to contact from 9am until 5pm Monday to Friday. Kind Regards, Lily

Posted 6 years ago

“Got what I asked for. It was extremely well wrapped and got it when promised”

Helpful Report

Posted 6 years ago

Good Morning Patricia, Thank you for taking the time to write a review and thank you for your positive feedback. I am glad to hear that your items were well packaged and that you received them on time. Please don't hesitate to get in touch if you require any further help or assistance. Kind Regards, Lily

Posted 6 years ago

“I have purchased several nominations links from Joshua James and the service has always been very good”

Helpful Report

Posted 6 years ago

Good Afternoon Ivan, Thank you for taking the time to write a review and thank you for the positive feedback. I am glad to hear that you've always been pleased with the service received. Please let us know if you require any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

Good Morning Elizabeth, Thank you for your message. I am glad to hear that you're happy with the service received. Please get in touch if you require any further help or assistance. Kind Regards, Lily

Posted 6 years ago

“Love the jewellery so much have been buying as gifts for my granddaughters and my self of course.I now have 3 nomination bracelets which I enjoy wearing all the time.”

Helpful Report

Posted 6 years ago

Good Morning Sidney, Thank you for your message. I am glad to hear that you love the jewellery purchased. Please let us know if you need any help with future orders etc. We are happy to help. Kind Regards, Lily

Posted 6 years ago

“My earrings arrived very quickly and were absolutely beautiful. I was worried that the colour might not be quite the same as the photograph online but it was perfect. Great quality too.”

Helpful Report

Posted 6 years ago

Good Morning Pam, Thank you for taking the time to write a review. I am glad to hear that you were happy with your purchase and that the colour and quality were as expected. Please don't hesitate to get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

“Excellent quality jewellery. I was most enamoured.”

Helpful Report

Posted 6 years ago

Good Morning Peter, Thank you for your message. I am glad to hear that you were happy with the standard and quality of the jewellery purchased. Please don't hesitate to get in touch if you need any help in the future. Kind Regards, Lily

Posted 6 years ago

“The products arrived on time and were as described. The customer support I received from them when I did have a query was excellent, the person who emailed me was very helpful and polite. I was so pleased with the service that I received from Joshua James that I have told friends to use them.”

Helpful Report

Posted 6 years ago

Good Afternoon Jane, Thank you for taking the time to post a review. I am glad to hear that you've had a positive customer experience with us and that you were happy with your items purchased. Please don't hesitate to get in touch if you require any further help or assistance with future orders, or any queries you may have. I would be happy to help. Kind Regards, Lily

Posted 6 years ago

“Very good thanks and good delivery”

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Posted 6 years ago

“Very easy to order with and also communication was good in letting us know items were dispatched”

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Posted 6 years ago

“Fantastic customer service, 5 star service, will definatly place order again with you”

Helpful Report

Posted 6 years ago

Good Afternoon Andrew, Thank you for your message and for taking the time to write a review. I am glad to hear that your customer experience was a positive one. If you need any help with future orders, or have any questions, please don't hesitate to get in touch. We are available to help from Monday to Friday, 9am until 5pm. Kind Regards, Lily

Posted 6 years ago

“Jewellery was in perfect condition as expected and delivery was quick”

Helpful Report

Posted 6 years ago

“Great stock. Great prices. Free delivery.Quick delivery too.Brilliant.”

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Posted 6 years ago

“Prompt and reliable- first class service”

Helpful Report

Posted 6 years ago

Good Afternoon Susan, Thank you for your positive feedback. That is great news! I am glad to hear that you've had a good customer experience with us. Please get in touch if you require any further help or assistance in the future. Kind Regards, Lily

Posted 6 years ago

Joshua James is rated 4.7 based on 21,754 reviews