Login
Start Free Trial Are you a business? Click Here

Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
“Happy with purchase. However,Not easy to remove links without buying the tool”
Helpful Report
Posted 6 years ago
“Good items but unfortunately arrived late for birthday”
Helpful Report
Posted 6 years ago
“Excellent service. Ordered online and received promptly. Would definitely shop again with them.”
Helpful Report
Posted 6 years ago
“Excellent service. Ordered Nomination charm set online. Arrived promptly and no problems plus free postage. Definitely buy from here again.”
Helpful Report
Posted 6 years ago
“The delay in delivery was a bit annoying but understandable in the current climate although more information on tracking would be helpful but the bead was so worth the wait”
Helpful Report
Posted 6 years ago
“VERY PLEASED WITH PRODUCT & SERVICE”
Helpful Report
Posted 6 years ago
“received wrong colour of braclet in packet,invoice enclosed for correct colour what i ordered emailed you 3days ago no reply,not impressed at all with customer service”
Helpful Report
Posted 6 years ago
“Quick delivery. Item as described. Excellent quality.”
Helpful Report
Posted 6 years ago
“Happy with the ordering system. Item delivered quickly. Just paying for it now I’ve received item.. if this goes through as easily I would certainly order again”
Helpful Report
Posted 6 years ago
“Ordered some bling and it arrived. Excellent”
Helpful Report
Posted 6 years ago
“Beautiful item, received and packaged tons high standard. Easy transaction.”
Helpful Report
Posted 6 years ago
“Good service however the engraving is very very light and I’m not sure how long it’s going to last which is quite disappointing for £40. Mine is for an allergy and I would hate for no one to be able to read it in a few months time.”
Helpful Report
Posted 6 years ago
“Earrings were lovely, pleased with the product.”
Helpful Report
Posted 6 years ago
“EXCELLENT SERVICE - despite very troubling times. I've bought from Joshua James before and was so impressed with the service I received that I had no hesitation buying from them online again. Customer service is so important and theirs is undeniably up there with the best.”
Helpful Report
Posted 6 years ago
“Brilliant and efficient service.”
Helpful Report
Posted 6 years ago
“My first engraved charm was wrong & Waiting on 2nd engraved charm still not arrived 9days later 😡”
Helpful Report
Posted 6 years ago
“Excellent service. Ordered an engraved item Online and the whole process from browsing website to receiving package was faultless. Top Marks.”
Helpful Report
Posted 6 years ago
“My charm came came quickly and was beautiful as always. Thank you”
Helpful Report
Posted 6 years ago
“Item not received yet and customer service is poor”
Helpful Report
Posted 6 years ago
“So happy with the Jewellery that I’ve ordered and received and only within a matter of days. Will certainly use Joshua James again (in fact I have)”
Helpful Report
Posted 6 years ago
Joshua James is rated 4.7 based on 21,754 reviews