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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Happy with purchase. However,Not easy to remove links without buying the tool
Helpful Report
Posted 6 years ago
Good items but unfortunately arrived late for birthday
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Posted 6 years ago
Excellent service. Ordered online and received promptly. Would definitely shop again with them.
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Posted 6 years ago
Excellent service. Ordered Nomination charm set online. Arrived promptly and no problems plus free postage. Definitely buy from here again.
Helpful Report
Posted 6 years ago
The delay in delivery was a bit annoying but understandable in the current climate although more information on tracking would be helpful but the bead was so worth the wait
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Posted 6 years ago
VERY PLEASED WITH PRODUCT & SERVICE
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Posted 6 years ago
received wrong colour of braclet in packet,invoice enclosed for correct colour what i ordered emailed you 3days ago no reply,not impressed at all with customer service
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Posted 6 years ago
Quick delivery. Item as described. Excellent quality.
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Posted 6 years ago
Happy with the ordering system. Item delivered quickly. Just paying for it now I’ve received item.. if this goes through as easily I would certainly order again
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Posted 6 years ago
Ordered some bling and it arrived. Excellent
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Posted 6 years ago
Beautiful item, received and packaged tons high standard. Easy transaction.
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Posted 6 years ago
Good service however the engraving is very very light and I’m not sure how long it’s going to last which is quite disappointing for £40. Mine is for an allergy and I would hate for no one to be able to read it in a few months time.
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Posted 6 years ago
Earrings were lovely, pleased with the product.
Helpful Report
Posted 6 years ago
EXCELLENT SERVICE - despite very troubling times. I've bought from Joshua James before and was so impressed with the service I received that I had no hesitation buying from them online again. Customer service is so important and theirs is undeniably up there with the best.
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Posted 6 years ago
Brilliant and efficient service.
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Posted 6 years ago
My first engraved charm was wrong & Waiting on 2nd engraved charm still not arrived 9days later 😡
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Posted 6 years ago
Excellent service. Ordered an engraved item Online and the whole process from browsing website to receiving package was faultless. Top Marks.
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Posted 6 years ago
My charm came came quickly and was beautiful as always. Thank you
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Posted 6 years ago
Item not received yet and customer service is poor
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Posted 6 years ago
So happy with the Jewellery that I’ve ordered and received and only within a matter of days. Will certainly use Joshua James again (in fact I have)
Helpful Report
Posted 6 years ago
Joshua James is rated 4.7 based on 21,754 reviews