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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
I still haven't received my item
Helpful Report
Posted 5 years ago
Not received my order yet. Should be here in 14 days so 4 days left.
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Posted 5 years ago
I would not recmmend geting any thing from your selfs as i sent you 2 emails telling you i have not got what i ordered from you with no response
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Posted 5 years ago
My order was dispatched on 9th April. It is now 16th and no sign of it yet. Needed it for a birthday. Disappointing.
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Posted 5 years ago
not very happy with the product returned does not look like the photo you advertise
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Posted 5 years ago
I still haven’t received the item. 2 emails later now
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Posted 5 years ago
Parcel did not arrive.
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Posted 5 years ago
My item has not arrived
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Posted 5 years ago
I have not yet received my parcel which was dispatched Monday 6th April it is now 14th I do not have a tracking number either
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Posted 5 years ago
I've not received it yet.
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Posted 5 years ago
Still haven’t received the order.
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Posted 5 years ago
Ordered on 3/4/2020 Nothing no email back No tweet back no answer Paid for it to be delivered for a birthday and nothing Have a charm for it from Thomas sabo I mean they can deliver in 3 days but you's can't and can't answer the phone or email or twitter thank you for taking y money on the 3rd and ignoring me really triggered my anxiety
Helpful Report
Posted 5 years ago
I ordered this charm on a Friday as the free postage wouldn't get there till tue so I payed for 24hr postage as t was for a gift the charm did not arrive till Wednesday ! So me paying for 24hr postage was a complete waste of money very dissapointed with the service
Helpful Report
Posted 5 years ago
received wrong colour of braclet in packet,invoice enclosed for correct colour what i ordered emailed you 3days ago no reply,not impressed at all with customer service
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Posted 5 years ago
Item not received yet and customer service is poor
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Posted 5 years ago
Charm is ok but paid for 24 delivery and it took 3 days to arrive
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Posted 5 years ago
Not had my purchase? Still waiting
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Posted 5 years ago
Hi ordered an nomination charm for a mothers day present let me order it had an email to say it was ordered also paid £1.99 for a quick delivery then a couple of days later received an email saying waiting on stock .not to happy the fact it never said out of stock I would of orders something else tried email no response tried ringing no response feel very let down
Helpful Report
Posted 5 years ago
The buying process was really simple, however my package has yet to arrive - it's been 8days so far - I've sent 3 or 4 messages and had 1 reply. Since the jewellery was for Mother's day and I subsequently had to buy a replacement I would like a refund but noone seems to be getting back to me.
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Posted 5 years ago
I have still not received the item so that’s why I’m giving it very poor as I have not had a look at it
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Posted 5 years ago
Joshua James is rated 4.7 based on 21,754 reviews