Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased as a gift for a friend, was well received.”

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Posted 5 years ago

“Excellent service lovely choice of nomination charms fast delivery thank you.”

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Posted 5 years ago

“Ordered a nomination bracelet and some charms, arrived when was supposed to even with covid. I will be ordering again for my other daughter”

Joshua James 5 star review on 20th January 2021

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Posted 5 years ago

“Brilliant service and lovely charms, I would definitely buy again.”

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Posted 5 years ago

“Lovely charm”

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Posted 5 years ago

“Excellent service. Always fast delivery. Ordered quite a few items now and always brilliant. Highly recommend”

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Posted 5 years ago

“Ordered nomination charms arrived promptly no concerns at all”

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Posted 5 years ago

“Excellent, on time, good quality would recommend them”

Joshua James 5 star review on 17th January 2021

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Posted 5 years ago

“Excellent, quick online service every time.”

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Posted 5 years ago

“Lovely charm niece loved”

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Posted 5 years ago

“Product very nice, but opted for free delivery that stated guaranteed before Christmas, took 4 days to arrive after. At £80 most offer this free next day, it wasn’t even tracked very little sympathy from them or apology. Ironically after order they offered cheaper next day delivery DPD. Due to this after in last two months spending over £200 will probably go elsewhere now.”

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Posted 5 years ago

“Top quality great designs 👍”

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Posted 5 years ago

“Item was perfect but delivery was not. I paid for next day delivery & it came 3 days later, standard post would have taken the same time.”

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Posted 5 years ago

Hi Alan, Apologies that you were unhappy with the delivery. Looking at your order I can see it was placed on a Friday at 6pm, meaning the order would not have been processed until the Monday, which is what would have caused the delay. The delivery estimator would have accounted for this at checkout giving the delivery date of the following Tuesday. Many thanks, Ellie

Posted 5 years ago

“Gorgeous piece of jewellery, very intricate mum loved it. Thank you”

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Posted 5 years ago

“Can't help feeling robbed on delivery paid for nxt day and took 4days when questioned it got no reply”

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Posted 5 years ago

“Easy ordering Great service Speedy delivery Thank you”

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Posted 5 years ago

“Very pleased as always with my charm quick efficient service”

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Posted 5 years ago

“Any time I have ordered from Joshua James I have not been disappointed nor has my family members which the gift/s have been for. Great online service and lots to choose from!.”

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Posted 5 years ago

“Very poor workmanship Writing goes off the face of jewellery Bad customer service Rude/late email replies”

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Posted 5 years ago

“Very efficient service This doesn't really fit into this survey as customer service not contacted - I placed an order which was dealt with immediately”

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Posted 5 years ago

Joshua James is rated 4.7 based on 21,754 reviews