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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
“Excellent service”
Helpful Report
Posted 5 years ago
“Fabulous item arrived on time and had the packaging with it for me to make”
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Posted 5 years ago
“Ordered 3 nomination charms before Xmas posted on the Monday (14th dec) first class delivery and still not received now (jan 7th) not answering emails sent about them either!!”
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Posted 5 years ago
“I have used Joshua James a number of times and delivery is always prompt and well packaged. The charm is lovely too”
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Posted 5 years ago
“Excellent product and service”
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Posted 5 years ago
“The charm arrived very quickly after offering and was exactly as we hoped. Really good service”
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Posted 5 years ago
“The service and updates during covid postal problems was excellent, kept well informed and item arrived in time for christmas.”
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Posted 5 years ago
“Bought several items over the last few years and never had any problems whatsoever. Brilliant service”
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Posted 5 years ago
“As always order process very easy. Delivery prompt & products lovely. Not my first order & I’ll definately be back. Well done folks.”
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Posted 5 years ago
“Arrived after short delay due to postal problems but very pleased with the item purchased. My granddaughter was thrilled. Also very attractively packed”
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Posted 5 years ago
“No probs at all”
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Posted 5 years ago
“Our order was delivered on time and well packaged”
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Posted 5 years ago
“Well made, great designs, very nice quality. Well worth a look.”
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Posted 5 years ago
“I purchased 2 nomination engraved charms from this site. One was perfect but one has marks on , like it’s been caught with the engraving machine. I’ve messaged them 3 times I had a reply to clean the charm because it was probably oil, to which made no difference. I emailed them again, to say this hadn’t worked and would like a solution as it was a Christmas gift. But I’ve still not had a reply, replacement or refund or any form of communication!! Very very disappointed!!”
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Posted 5 years ago
“We had a collection at work for a colleagues 65th birthday. I chose a bracelet from Joshua James. The service was fantastic. The colleague in question was absolutely overwhelmed with the choice of bracelet.”
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Posted 5 years ago
“Gorgeous merry Xmas charm, going to order more”
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Posted 5 years ago
“Beautiful nomination charms, fast delivery”
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Posted 5 years ago
“Soeedy delivery”
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Posted 5 years ago
“Good service”
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Posted 5 years ago
“Still haven't received my order after nearly a month , no response off emails, no customer service skills at all will not be ordering from here again”
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Posted 5 years ago
Joshua James is rated 4.7 based on 21,754 reviews