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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Maybe a bit more attention to detail when processing orders. I ordered an Auntie charm and received a niece. Im still awaiting my auntie charm.
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Posted 5 years ago
Very good quick service
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Posted 5 years ago
Prompt delivery and beautifully presented!
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Posted 5 years ago
Never bought from here before but will from now on, very good service and fast delivery
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Posted 5 years ago
Good service, arrive soon after purchase with good presentation packaging. Lovely selection of quality charms to choose from.
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Posted 5 years ago
I have brought a few nomination charms over the passed few years and would never go any were else to buy them fantastic service and products with prompt delivery
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Posted 5 years ago
Easy to navigate website. easy to order. Fast delivery
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Posted 5 years ago
item still not received
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Posted 5 years ago
Ordered two nomination charms.. From otdering to recieving the items was straightforward. was kept up to date on the status of the order and it arrived on time. As always a very good service from this company. Thank you.
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Posted 5 years ago
We're is my order please have not got it
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Posted 5 years ago
I love the nominations they are good quality and fairly priced. 😀
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Posted 5 years ago
Easy enough to order and product really good. Took longer than expected for delivery, arrived day late for birthday gift, (2nd Class took 10days) so perhaps option to upgrade postage service at reasonable cost would remedy this.
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Posted 5 years ago
Item being returned colour not as shown
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Posted 5 years ago
I’ve ordered on line for a few years now and find it to be easy. I’ve kept informed if something is out of stock but usually things arrive in about a week
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Posted 5 years ago
Christmas Present
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Posted 5 years ago
I ordered my daughter a nomination charm for her birthday , it’s been nearly four weeks and it still hasn’t arrived . Customer service is also lacking I’ve been waiting in someone to contact me regarding my missing order for 3 days .
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Posted 5 years ago
I have ordered many times from Joshua James, and as with this occasion, the service was great, a good selection of stock, and fast delivery.
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Posted 5 years ago
It is beautiful I am very pleased with the piano charm
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Posted 5 years ago
Arrived soon after ordering which was 😊
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Posted 5 years ago
Fantastic offer with nomination and beautiful charms. Made Christmas very easy this year. I had a few engraved and they were very clean and look amazing. Thank you.
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Posted 5 years ago
Joshua James is rated 4.7 based on 21,754 reviews