Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,754 Reviews

92 %

of reviewers recommend Joshua James

4.7

Based on 21,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 6 years ago

“First time ordering from Joshua James the charms were delivered very quickly I was very impressed thankyou Joshua James”

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Posted 6 years ago

“Still waiting and waiting and waiting!! Should have received the remaining order that was inexplicably split over £100 worth is still missing rhat was posted 14th April and can only get in touch with this company via their support email as contact on website just does not submit for the last month. Joshua James are refusing to give the tracking number that Royal Mail have told me thwy want as apparently they do not use these. Disgusting customer service. This is the one and only time I've used this company and would not recommend. So I can only say BUYER BEWARE if something like this happens to somebody else.”

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Posted 6 years ago

“Never arrived”

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Posted 6 years ago

“Still waiting and waiting for the rest of my order that was inexplicably split been waiting since 14th April, Royal Mail have asked for the tracking number that should be present but Joshua James refusing to give it as stating they don't use them !!!! Over £100 is missing. Disgusting customer service and would NOT recommend as you can never get hold of them. BUYER BEWARE FOR THIS COMPANY”

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Posted 6 years ago

“Still waiting and waiting and waiting since 14th April. They refuse to give a tracking number as Royal Mail have requested this. Disgusting customer service. Keep receiving emails for X amount off my next purchase !! What an absolute joke as I'd like the rest of my order that was inexplicably split and over £100 is missing.”

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Posted 6 years ago

“good product fast delivery thank you”

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Posted 6 years ago

“I have yet to recieve my order over a week after I have had it ordered”

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Posted 6 years ago

“Fantastic selection and outstanding service”

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Posted 6 years ago

“Considering the current situation, my order was sent out promptly and I received it within a good timescale. The bracelet and charm are beautiful and my soon to be 9 year old daughter will love it. Thank you so much”

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Posted 6 years ago

“Very happy no issues Delivery well in time for 50th birthday present”

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Posted 6 years ago

“Excellent service Thank you so much for a quick delivery The charm arrived on the YP 18th birthday”

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Posted 6 years ago

“I haven’t got it yet so can’t review!!! Very disappointed as is for birthday present!!!! 😒😩”

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Posted 6 years ago

“Not received anything yet so can not comment”

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Posted 6 years ago

“Very nice but to small”

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Posted 6 years ago

“The charm and bracelet were great however delivery was a shambles!! Bracelet was just posted in my letter box not even in any packaging, charm came in a clip bag in an envelope, overall would not shop here again!”

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Posted 6 years ago

“Love how easy to use the website, and the range of nominations they stock very happy with the service I would recommend them”

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Posted 6 years ago

“Jewellery was in good condition and came on time.p”

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Posted 6 years ago

“beautiful charm, quick delivery definitely order again”

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Posted 6 years ago

“Just been delivered. Lovely tiered box to keep my previous belongin.”

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Posted 6 years ago

Joshua James is rated 4.7 based on 21,754 reviews