HouseFloral Reviews

Name: HouseFloral
Address: 1148 industry rd,, Lexington, Kentucky
Rating: 4.97

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend HouseFloral

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

HouseFloral 5 star review on 13th March 2026

903

Anonymous

Anonymous // 01/01/2019

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“The flowers I have ordered are quality and outstanding shipping experience. I was sent the wrong flower on my last order. They told me to just keep and quickly sent me the replacement. Very sweet! Thank you guys!!”

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Posted 4 years ago

“Love!love!love! All items are very real looking ! Nicely packaged ! I will continue to order more florals from “the boys” !!”

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Posted 4 years ago

“One of my favorite places to shop for beautiful high quality reasonably priced silk flowers, greenery, ribbon and figurines for my custom made wreaths. Superior customer service and quick shipping. Love this store!!! Cindy Bella Bluebird Shoppe - Etsy”

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Posted 4 years ago

“I just love this company. The flowers are packaged beautifully, and always look so real. My daughter and I are working on bouquets and decorations for her wedding and have found so many beautiful items from House by JSD. My only complaint is that many of the items are often sold out.”

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Posted 4 years ago

Hey Elizabeth! We're so happy to be helping with your daughter's wedding! We're sorry so many items are sold out! We really try our best to anticipate demand and have enough, but with the global supply shortages lately....it's really been difficult and everything is delayed! (facepalm). Thank you again for your patience, and we'll try to be better moving forward, even if it's beyond the wedding! As always, you know you can reach out if there's something particular you are looking for and we'll see if we have another option or can make another variation happen for you! Thanks again! Jeremy

Posted 4 years ago

“Beautiful, lifelike flowers with super fast delivery.”

HouseFloral 5 star review on 19th July 2021

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Posted 4 years ago

“The lilacs were beautiful! They are just perfect for my bridesmaids bouquets. Realistic and very well made!”

HouseFloral 5 star review on 18th July 2021

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Posted 4 years ago

“I love shopping at HouseFloral - their flowers are gorgeous, their floral wrapping shows careful attention to detail, and their photo/postcard makes me smile….all day!! I’m using the flowers (hydrangea, cabbage rose, anemone, sweetheart roses, eucalyptus, lambs ear) to style an up-coming wedding - and the bride is going to love them, too!! Nobody will know that these flowers are faux!”

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Posted 4 years ago

“Quality and shipping excellent on all purchases!”

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Posted 4 years ago

“Great quality, customer service. Timely turn-around.”

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Posted 4 years ago

“HouseFloral is my Go To place for fantastic quality of products and fast delivery. You can NOT go wrong with these guys!!”

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Posted 4 years ago

“This shop was a fantastic find. Every bud purchased is of the highest quality and true to life. I am an avid rose lover and my recent rose purchases were fab! The packaging is extremely secure and everything arrives as though it were a gift. You even get some artsy doodles with their thank you note which is such a delight. A package from this super seller always makes me smile and start pondering what to order next! Many heartfelt thanks to all at House Floral👍🏼🌹💐🤗”

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Posted 4 years ago

“The birch branches I ordered were exactly what I was looking for and love them!”

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Posted 4 years ago

“I LOVE HouseFloral. Their stems are gorgeous and look real. I feel like they have really rounded out my decor. The shipping is amazingly fast and the selection is always changing! Love it!”

HouseFloral 5 star review on 14th July 2021

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Posted 4 years ago

“I was so happy to have found these candle rings! Easy to order and shipped promptly!!”

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Posted 4 years ago

“These men know what they are doing; attractive touches like sending their greenery and florals in a “floral shop type”box, personal note with each order, timely delivery and good customer service.”

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Posted 4 years ago

“Love my lilac stems! I’ve searched for realistic stems for a long time, these are gorgeous and the color is so beautiful! Thank you!”

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Posted 4 years ago

“Product is great, packaging needs some improvement. Box came caved in, but flowers were safe.”

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Posted 4 years ago

Hey Elizabeth! Thanks so much for leaving us a review and for letting us know about the crushed box! I can promise you that it didn't look like that when it left here! Who knows how it was mistreated along the way! We use the industry standard shipping boxes, so it must have really gotten some abuse! With that said, we're so glad to know that your items arrived undamaged and that you love your items! Jeremy

Posted 4 years ago

“Awesome and personal customer service experience. Quality pine garland and magnolia leaves!! Will definitely continue to buy from this shop and "the boys".”

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Posted 4 years ago

“One of my very favorite places to shop!”

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Posted 4 years ago

“My sister discovered JSD DESIGN website. She called me immediately. I placed an order immediately. My order arrived quickly, was very carefully packaged and my items (long needle pine garlands and magnolia leaf sprays) were absolutely gorgeous and looked so real. The customer service is SUPERB! I loved the personal note enclosed (on both my orders) and the cards with pictures of The Guys was awesome. My sister (who lives in Austin, Texas) is flying in to Cincinnati so that we can visit your store on July 30th for Christmas in July. Can’t wait.”

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Posted 4 years ago

HouseFloral is rated 5.0 based on 2,735 reviews