HouseFloral Reviews

Name: HouseFloral
Address: 1148 industry rd,, Lexington, Kentucky
Rating: 4.97

5.0 Rating 2,624 Reviews

99 %

of reviewers recommend HouseFloral

5.0

Based on 2,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

HouseFloral 5 star review on 19th December 2025

870

Anonymous

Anonymous // 01/01/2019

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“Beautiful as always!”

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Posted 1 year ago

“Wonderful products.. so much fun watching live videos… so easy to order!!”

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Posted 1 year ago

“My favorite flowers are peonies...which is a very short season in Wisconsin. Now with your beautiful stems I can enjoy them all year long. Thank you!!!”

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Posted 1 year ago

“It’s very difficult to find realistic Bells of Ireland, but HouseFloral has them & they’re beautiful!”

HouseFloral 5 star review on 7th August 2024

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Posted 1 year ago

“Amazing faux florals at 20% of the cost of competitors. Aboslutely love!!”

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Posted 1 year ago

“These guys provide high quality items and an exceptional purchasing experience. Fast, well protected shipping is just one of their superior services. Excellent customer service and responsiveness is another. Plus they make me laugh, something I don't get anywhere else. Cannot recommend highly enough! Thank you, as always!”

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Posted 1 year ago

“Every flower I have received is exactly what the picture looks like and are beautiful for any arrangement or project. I absolutely only deal with House of Floral. Thank you guys for your personal notes, an unheard of kindness in today’s business world.”

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Posted 1 year ago

“These arrived promptly, well packaged, and excellent quality. They look very natural. Thank you”

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Posted 1 year ago

“All of the florals are so realistic! They are such high quality and will last for years. I could spend hours wandering through the shop and admiring all the beautiful designs. I love it!!”

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Posted 1 year ago

“The stems of autumn leaves are so real-looking! They came wrapped so no damage. Great product!”

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Posted 1 year ago

“Beautiful. Just as pictured.”

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Posted 1 year ago

“Bought a wreath from House Floral that has these dogwood stems… wanted more to put in a planter next to wreath. Very pretty!”

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Posted 1 year ago

“Stunning peonies. They are just lovely and I will need more ! They are so lifelike and give the room such an elegant feel. Thank you so much !”

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Posted 1 year ago

“Such beautiful products! I love supporting your company.”

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Posted 1 year ago

“Very good quality florals and super fast shipping. I always enjoy the personal note that is included with my order.”

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Posted 1 year ago

“This is my second order and I have been very happy with HouseFloral and their products. Both of my orders have arrived fast, and the items were exactly as described and pictured online. I look forward to shopping with them again in the future and sharing my new designs with my friends and family.”

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Posted 1 year ago

“Every order that I’ve placed has shipped out super fast and well packaged. 110% happy with all my purchases & the service they deliver.”

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Posted 1 year ago

“This company is not being up front about shipping.... in my opinion. I ordered 3 or these branches. The cart tells me that if I order one more branch that I will get free shipping. I did that. And the cart reflected free shipping. No where have I found any notice that this doesn't include Alaska and Hawaii (albeit we are part of the United States) PRIOR to making the actual purchase. If there is supposed to be free shipping, then the cart needs to be fixed and reflect the actual purchase price prior to enticing me to make the purchase. The cart says FREE SHIPPING. And, that is what I expect. But there is a notice in small print AFTER I made the purchase that says, "Shop Note We're so excited to get this right out to you! If you provided a PO BOX to ship to, unfortunately, we're unable to ship due to cost restraints. If you did use a PO BOX for shipping, PLEASE send a message to us containing a deliverable street address immediately, so that it doesn't slow down processing and shipping your order. We apologize for the inconvenience, but shipments to locations beyond the lower 48 are not included in our Free Shipping Offer on orders $35 or more. These areas include (but are not limited to ) AK, HI, PR, Armed Forces, and American territories. Orders shipped to these locations will receive messages with shipping quotes upon the order being packed. We are continuing to be able to ship out most orders the same day as placed, or the following business day, so your order will be in your hands very soon!"... I never even saw this small print addition of no free shipping (and that reflects a CHANGE from the cart agreement of free shipping) until after I was wondering why the order hadn't shipped.... and then I get a notice from the owner that he wants to split the costs of shipping. Hey! It's not my fault that you are running a faulty website. I should be entitled to receive the free shipping as per what the cart says. I have been wronged! I would have cancelled this product back if I wouldn't have been on a strict deadline. If the cart says FREE shipping, then it should be honored. To this date, the website continues to say the same thing. ETSY management needs to become involved and fix this debacle. Larry Alfrey Honolulu”

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Posted 1 year ago

“I have purchased several things from House Floral. Everything I have bought is really nice, very realistic. Super quick shipping and everything is packaged securely. Very Pleased customer!”

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Posted 1 year ago

“Love the quality and variety of faux floral stems and greenery at House Floral. The company ships promptly and the merchandise arrives quickly. Prices are very reasonable. I recommend them to everyone!”

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Posted 1 year ago

HouseFloral is rated 5.0 based on 2,624 reviews