Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.79

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over, great service as usual! The only shortcoming is that despite sending the item tracked Royal Mail, I never received any tracking information and there wasn't any on the website. So I had no idea when it would deliver, although it would have been possible to follow it if I'd been given the tracking details that JulesB had.”

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Posted 7 years ago

“I`m happy, but still waiting for parsel tracking number!”

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Posted 7 years ago

“Items as described delivery bit slow”

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Posted 7 years ago

“Jules has nice clothes bit this dress does not stand me.”

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Posted 7 years ago

“Web sight was difficult to operate but the problem was resolved by one of your staff Not easy to phone your box full can't leave message Not sure I will return to your web which is a shame as rest exalent”

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Posted 7 years ago

“Love the clothes. Have shopped at Jules B for many years, get my staples every year from them. Website has improved so much easier to navigate.”

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Posted 7 years ago

“Not happy at the moment as yesterday's scheduled delivery is still awaited”

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Posted 7 years ago

“Quick service and free postage for retuns”

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Posted 7 years ago

“effective shopping, fast delivery”

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Posted 7 years ago

“Prompt delivery, beautifully packaged as always. Have not received confirmation of return yet?”

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Posted 7 years ago

“quick delivery and as described”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“The delivery and service on return was excellent.”

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Posted 7 years ago

“I originally ordered XL it took 3 days to tell me it wasn't coming. Disappointed it took so long to say but the large I reordered fits well! The transaction was very quick & quality box protecting the shirt. Will use again & I will recommend Jules B”

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Posted 7 years ago

“The order was dealt with well and when I returned the item I was refunded promptly.”

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Posted 7 years ago

“I found the website ordering to be very difficult, but the telephone helpline sorted my order quickly and it arrived the following day. Very efficient.”

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Posted 7 years ago

“Quick, efficient service.”

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Posted 7 years ago

“Efficient service.”

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Posted 7 years ago

“fast delivery and packaged beautifully .”

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Posted 7 years ago

“The shoes were well priced in the sale at £150 and communication and delivery was all good. My only bugbear is being made to pay postage when spending £150! It’s ridiculous!”

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Posted 7 years ago

Jules B is rated 4.8 based on 9,100 reviews