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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class cardigan, great quality. Founds julesb by accident and will keep going back. Great service at reasonable prices 👍”

Helpful Report

(Online UK) - Posted 3 months ago

“Great service”

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(Online UK) - Posted 3 months ago

“Good speedy delivery. Item well packed.”

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(Online UK) - Posted 3 months ago

“Great service and speedy delivery.”

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(Online UK) - Posted 3 months ago

“very happy with the order great fit and price nicely packed came on time what more can i say. 5 stars”

Helpful Report

(Online UK) - Posted 3 months ago

“I would have given 5 star had the measurements on the web stated the sizes as per the label on the product, costing me £4 plus to return.”

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(Online UK) - Posted 3 months ago

“Item hasn't arrived. I have reached out to customer care via email twice and have still not had a response. Incredibly poor service, have spent hard earned money on nothing. Would never recommend Jules B.”

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(Online UK) - Posted 3 months ago

“Love the items I. The shop. Maybe you can stock Mamab clothing. Love Mamab.”

Helpful Report

(Online UK) - Posted 3 months ago

“Really easy to deal with.”

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(Online UK) - Posted 3 months ago

“I have e mailed 4 times with regards to my order and still nothing”

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(Online UK) - Posted 3 months ago

“Never received my top.”

Helpful Report

(Online UK) - Posted 3 months ago

“Ordered coat on the 28th Dec. Didn’t arrive until 6th Jan.said on website next day.emails not answered until a couple of days,only negitive about purchase.”

Helpful Report

(Online UK) - Posted 3 months ago

“as a first time buyer i was due 15% discount but received the code to layer to apply. However item arrived today very pleased withe the dressing gown and service. thank you m Sadler”

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(Online UK) - Posted 3 months ago

“Very happy with Jules B. My purchase was easy to order, arrived super quick which was amazing bearing in mind the time of year and sales in progress. It arrived securely packaged and in immaculate condition.”

Helpful Report

(Online UK) - Posted 3 months ago

“Never received item.Money taken.Emails,messages ignored.PayPal claim started to try and get money back.”

Helpful Report

(Online UK) - Posted 3 months ago

“Never received the order”

Helpful Report

(Online UK) - Posted 3 months ago

“First Time Customer I was after a particular pair of shoes and Jules B was the only place I could find that had them in stock. I was sceptical about placing an order after reading a few negative reviews, but I went ahead anyway. The order went through smoothly and after a couple of days, I received an email from the courier company to say my order was on it's way to them. After 2 more days, I received my order, all perfectly wrapped as expected. I was really pleased. If I was in the same situation again, I would order from Jules B again as I had no issues with this purchase.”

Helpful Report

(Online UK) - Posted 3 months ago

“Packaging and delivery was brilliant Royal Mail delivery great”

Helpful Report

(Online UK) - Posted 3 months ago

“Good sale price, well packaged. Pleased with item thank you.”

Helpful Report

(Online UK) - Posted 3 months ago

“DPD are completely unreliable on delivery and I’ve raised this with you before. They failed to deliver twice and eventually 4 days late left it at a pick up location which is a 10 mile round trip. They have a very clear map which indicates exactly which road and which property but still didn’t deliver. Even the depot said on the phone they could clearly see where it should be delivered. They also have my mobile phone number but didn’t use it. Amazon, Evri and Royal Mail never let us down. I paid you for delivery to the door so this is your responsibility to find a logistics provider who does the job properly or be prepared to refund the delivery charge. This happens every time with JulesB deliveries”

Helpful Report

(Online UK) - Posted 3 months ago

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Jules B is rated 4.8 based on 9,100 reviews