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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website and prompt delivery”

Helpful Report

(Online UK) - Posted 3 months ago

“Tracking and return process didn't work so ended up paying £11.25 to return it. Email sent to customer care and have never received a reply.”

Helpful Report

(Online UK) - Posted 3 months ago

“I have emailed you but no response! I have rang a number of times again no response! I received the item no problem at all. But unpacking the item I discovered no Belstaff tags attached to the item which I thought strange. Checking the item over it has been dry cleaned from the previous owner with his name on it. I have sent the item back to you yesterday very disappointed. Can you please credit myself on receipt.”

Helpful Report

(Online UK) - Posted 3 months ago

“The quality of the coat is excellent, but how come by delivery not very poor , because was on one bag not properly closed, I was expecting that will be delivered on the box nice.”

Helpful Report

(Online UK) - Posted 3 months ago

“Great price and prompt service.”

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(Online UK) - Posted 3 months ago

“Beautiful pouch , my daughters will love them .”

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(Online UK) - Posted 3 months ago

“See above comments”

Helpful Report

(Online UK) - Posted 3 months ago

“The delivery of my parcel with dpd was slightly delayed,which I was notified of,but no explanation given and no news of when to expect it.Unfortunately,the cardigan was too small,and not of the quality I expected-so I have returned via Royal Mail who collected and labelled the parcel for me,which was brilliant”

Helpful Report

(Online UK) - Posted 3 months ago

“Excellent service”

Helpful Report

(Online UK) - Posted 3 months ago

“Deducted £8.50 of refund for returned item”

Helpful Report

(Online UK) - Posted 3 months ago

“Good prices, clear and good delivery. Nice company.”

Helpful Report

(Online UK) - Posted 3 months ago

“Really happy with service price”

Helpful Report

(Online UK) - Posted 3 months ago

“Always loved my deliveries as beautifully packaged. Last 2 items received are not just in a brown envelope”

Helpful Report

(Online UK) - Posted 3 months ago

“Easy to use site and prompt delivery”

Helpful Report

(Online UK) - Posted 3 months ago

“Fantastic all round service! Gorgeous jacket at a fab sale price, beautifully packaged and delivered quickly. Very happy customer 💕”

Helpful Report

(Online UK) - Posted 3 months ago

“Great shop and prompt delivery”

Helpful Report

(Online UK) - Posted 3 months ago

“Lovely boots, prompt delivery”

Helpful Report

(Online UK) - Posted 3 months ago

“I didn't order anything, but because someone entered the email address incorrectly I was contacted. Due to a bit of detective work by me the correct person was reached eventually.”

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(Online UK) - Posted 3 months ago

“Prompt delivery. Boots are exactly as advertised”

Helpful Report

(Online UK) - Posted 3 months ago

“Fast and efficient service. Jumper well packaged.”

Helpful Report

(Online UK) - Posted 3 months ago

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Jules B is rated 4.8 based on 9,100 reviews