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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting a response for my exchange for Boss long sleeve rib Kotorpolo top.”

Helpful Report

(Online UK) - Posted 3 months ago

“Great company to deal with⭐️⭐️⭐️⭐️⭐️”

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(Online UK) - Posted 3 months ago

“Once again great service”

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(Online UK) - Posted 3 months ago

“I had to contact customer support to ask about returns as I ordered two different sizes. Anna was very helpful and friendly. Thank you so much! Can't fault the whole end to end experience. Wonderful shop.”

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(Online UK) - Posted 3 months ago

“As I said above, a areally good buying eperience. No problems with ordering and delivery was prompt”

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(Online UK) - Posted 3 months ago

“Faultless service and excellent product t a very good price.”

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(Online UK) - Posted 3 months ago

“Great service. Slippers packed securely. Kept up to date with delivery and where my order was. Did not come on allocated time, waited in for the parcel as they said it was coming on Tuesday 20th January but landed 3 days later on Friday 23rd but that is the Post Offices service not Jules B as they sent the parcel as soon as it was ordered and paid for. I’m still very pleased with the Ugg slippers 😊”

Helpful Report

(Online UK) - Posted 3 months ago

“the royal mail/jules b link did not work so I could not print the label, I emailed Julesb 5 days ago and still have not heard back from them. I posted the item myself for a refund.”

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(Online UK) - Posted 3 months ago

“Jules B swiftly dispatched and DPD delivered so efficiently, before I expected. Items beautiful as always with Farm Rio 🇧🇷”

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(Online UK) - Posted 3 months ago

“Lovely material very soft and doesn’t need ironing!”

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(Online UK) - Posted 3 months ago

“Great quality”

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(Online UK) - Posted 3 months ago

“Thanny trousers, fantastic make.”

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(Online UK) - Posted 3 months ago

“Hello I have not received as yet , have emailed a few times and tried calling , phone calls are not being taken at present, this is really frustrating as I really want this diffuser as a gift 😞”

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(Online UK) - Posted 3 months ago

“Continue the January prices !”

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(Online UK) - Posted 3 months ago

“This is not a review of the t-shirt as I haven't yet received it and it would be nice to get a response about it's delivery.”

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(Online UK) - Posted 3 months ago

“I ordered this coat on 14th January and it still has not arrived. i contacted customer services and also noted that 3 days after I bought it the price dropped by £25. I still have heard nothing from anyone.”

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(Online UK) - Posted 3 months ago

“Order not delivered and customer care line closed”

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(Online UK) - Posted 3 months ago

“Always a pleasure using Jules B Efficiently great offering great ranges and competitive prices”

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(Online UK) - Posted 3 months ago

“you could send your stuff out on time answer the phone or answer e mails SO what to do with a very expensive coat I do not wanmt and you do not reply to either e mail or telephone # K E Gamesom”

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(Online UK) - Posted 3 months ago

“Quick response”

Helpful Report

(Online UK) - Posted 3 months ago

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Jules B is rated 4.8 based on 9,100 reviews