Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.79

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and great clothes - what’s not to like!”

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Posted 5 years ago

“first time iv used this company. but I would use again”

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Posted 5 years ago

“Have always received a good service from Jules B, would recommend.”

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Posted 5 years ago

“Find Jules B one of the few places you can buy clothes with a difference. Buying and returning is easy- just wish I could go to the shop and try things on.”

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Posted 5 years ago

“Jules B Customer Service is second to none. Their products genuinely arrive the day after ordering, beautifully presented.I moved from a Medium to a Large to an Extra Large as this garment came up particularly small (I am a 38in chest) but Jules refunded payment swiftly and paid for the returns. Helpful CS staff too.”

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Posted 5 years ago

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Posted 5 years ago

“Perfect”

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Posted 5 years ago

“Caught my eye especially the sale price. Very happy with the necklace, well made and looking forward to wearing even this summer.”

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Posted 5 years ago

“Great service and quick refund as I ordered 2 sizes to try on”

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Posted 5 years ago

“Excellent customer service, Syri in customer service was very helpful and I would highly recommend Jules B.”

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Posted 5 years ago

“Excellent service and super efficient. Thanks”

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Posted 5 years ago

“Super speedy service thank you - just in time for Mother’s Day!”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“the online and delivery service was first class.”

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Posted 5 years ago

“Excellent service, delivery was on time and more importantly cheaper than their rivals....well done!!”

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Posted 5 years ago

“Love Jules ... prompt response... no hassle...”

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Posted 5 years ago

“Excellent service. Beautiful packing and quick delivery.”

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Posted 5 years ago

“I have always received a good service from Jules B. I would give them 10/10.”

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Posted 5 years ago

“Unfortunately, this was a case of 'third time lucky' in dealing with JulesB. The cropped jacket was a replacement item. Prior to that, I had ordered a yellow top for my daughter, which looked very nice but was (in her words) HUGE!. That had also been a replacement item for my first order which had been a blue and white striped, man's shirt. Again, very good quality but much bigger that it's indicated size should have been. This 'saga' cost me an extra £10.40 in return charges and additional postage. I do not know which scale of sizes JulesB use, but it does not appear to be a normal UK one.”

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Posted 5 years ago

“First class service ... carefully packaged items and prompt delivery! Just beautiful clothes .... looking forward to wearing my previous purchases very soon socially!!! Thank you Jules!”

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Posted 5 years ago

Jules B is rated 4.8 based on 9,100 reviews