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Jules B Reviews

4.8 Rating 9,100 Reviews

95 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 9,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Jules B:

Jules B is an online fashion outlet supplying leading designer fashion labels all over the world, our online team provides a unique and exhilarating shopping experience that is second to none. We stock designer fashion labels including Paul Smith, Armani and Mulberry as well as exciting up-and-coming brands such as Twenty8Twelve and Toywatch.

Visit Website

Phone:

0191 2112331

Email:

customercare@julesb.co.uk

Location:

Yellow Brick House,
Back New Bridge Street,
Newcastle upon Tyne
United Kingdom
NE1 2TY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery and return service was excellent. Delivery was almost instant. It was a shame that I had to return instead of exchange, but that was easy too.”

Helpful Report

(Online UK) - Posted 11 months ago

“Great service and price, will definitely use again”

Helpful Report

(Online UK) - Posted 11 months ago

“You received the return under size jeans on 06/05/2025 and still have not refunded me. Poor customer service. Dated 22/05/2025”

Helpful Report

(Online UK) - Posted 11 months ago

“I have not received my purchase. Was supposed to be delivered on the weekend but not. I have emailed customer service twice and not received any response. Very poor service. I cannot recommend this company. I will be contacting my credit card company to recover the money I paid out if I don’t hear back this week.”

Helpful Report

(Online UK) - Posted 11 months ago

“good product and fast delivery :)”

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(Online UK) - Posted 11 months ago

“This was my first purchase from Joules B. Excellent service and communication and very quick delivery. I would highly recommend using this company.”

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(Online UK) - Posted 11 months ago

“First time of shopping with Jules B excellent service.”

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(Online UK) - Posted 11 months ago

“Easy to order. Excellent quality t-shirts at a decent price and delivered quickly. Very pleased with my first purchse from Jules B.”

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(Online UK) - Posted 11 months ago

“SANCTAMUERTE Waistcoat is fantastic an added addition for my out fit …. SANCTAMUERTE Is my favourite fashion for its fluidly and dramatic draped material…. X”

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(Online UK) - Posted 11 months ago

“fast delivery”

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(Online UK) - Posted 11 months ago

“Very easy to check sizes and to order. Keeped up to date with delivery. And I just not not fault your service FIRST CLASS.”

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(Online UK) - Posted 11 months ago

“When I purchase Hugo Boss Slim Fit clothing you always go for the lager size , I purchased Large Slim Fit jumper from yourself, when arrived item was far to big returned both jumpers and re-ordered in medium, which are a better fit but still aren’t Slim Fit”

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(Online UK) - Posted 11 months ago

“Very good service”

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(Online UK) - Posted 11 months ago

“Authentic ❕”

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(Online UK) - Posted 11 months ago

“Good choice”

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(Online UK) - Posted 11 months ago

“Great service. Received quickly Would use company again”

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(Online UK) - Posted 11 months ago

“Nice slick design, very comfortable and fashionable”

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(Online UK) - Posted 11 months ago

“Deliver what customers order would be a good start also give refund if you can’t deliver what is ordered”

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(Online UK) - Posted 11 months ago

“Lovely shirt, that I have in other colours, so very nice to find one in white in your sale.”

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(Online UK) - Posted 11 months ago

“No need to improve Your doing everything right”

Helpful Report

(Online UK) - Posted 11 months ago

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Jules B is rated 4.8 based on 9,100 reviews