“Most of my purchases have been great. I’m still waiting for something to ship but everything else has come in and the quality has been great.
Will purchase again when needing something”
“Your services are disappointing. Product information is limited, and you don't even respond when I ask you for more detailed product information. Recently, I returned one item of my order. I asked you about detailed how-to, but you didn't respond. I repeatedly asked you, but you never got back to me. So I just returned the item and you received it (I have the signature of the person who received the parcel), but you're not even confirming the receipt. I really wonder if this is normal with you.”
Hello Eugene,
We can understand your frustration and are looking forward to rectifying the situation.
An agent will be contacting you to obtain more information and to help assist in your refund.
Thank you for taking the time to provide your contact.
