“Pretty hard to write a review on something that I haven't received yet.
This was ordered and paid for over a month ago, but it still hasn't arrived.
I have sent 2 emails to support to advise of this and no response.
I responded to this review 4 days ago to advise of this again, and still no response.
What does it take to have someone follow up on this?
I have been a loyal customer for a couple of years now, and have never had any issues until this time, but I am not very impressed with how my requests have been completely ignored.”
Hello Mike,
We are very sorry to hear that you have not received your item. This information has been passed on to a Team Member. They are going to look into your order and contact you shortly with an update.
We greatly appreciate your patience while we resolve this matter.
Thank you for your business with Just Golf Stuff.
“Just Golf Stuff - You asked for my review of the Northern Spirit Putter that I purchased early November 2022. I liked it !! However, I broke or should I say that a piece of the putter broke off. I've written a letter to you asking for HELP.
Still waiting
Oh ya - I'm 70 years old and still hit my drive 225. Nice.”
Hello Roger,
We are very sorry to hear that your putter broke after such short usage. We will have an agent contact you shortly to provide you with the next steps moving forward.
We are sorry for any inconvenience that this has caused. We do not want to hold you up from the greens with a drive like that!!
Thank you for your feedback and we look forward to resolving this issue.
Hello Chantal,
We apologize that you received the wrong colour pants and still have not yet heard a response.
A customer service agent will contact you shortly with the next steps on how to return this item.
Thank you for your patience while this is being resolved.
“Happy with communication about order status and delivery.
Only issue with product is the handle cap kept sliding up causing the handle to drop. Corrected with some electrical tape on the post. Working so far.”
Thank you William for your business with Just Golf Stuff.
A representative will be contacting you shorty to provide you with a resolution to your purchase.
“The bag seemed to take a long time to arrive. It advertised as a demo I assumed it was not used. Wrong it has been used and showed some wear on the back where it was strapped to a cart.”
“My demo Taylor Made cart bag arrived quickly and was exactly as advertised...it's not my first purchase from Just Golf Stuff and it won't be my last. Very satisfied. Roger M, London ON”
