Juul Reviews

1.9 Rating 358 Reviews

19 %

of reviewers recommend Juul

Company Reviews

Questions

Metrics

1.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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How do I contact Juul?

Helpful Report

(3 weeks ago)

You can contact Juul by Email, Live Chat and Telephone.

Helpful Report

(3 weeks ago)

62.50%

Industry Average

“ Amazing support and customer service! I’ve had trouble two times out of three with my orders: I bought my first starter pack for 75$+ in a smoke shop next to my house. ”

- Stéphane K

“ Great customer service. Prompt response. Helped me quit smoking! ”

- Anonymous

“ The flavour pods are velvety smooth-the royal creme is a lovely flavour-no pressing buttons,only down side is its not strong enough.UK Service very good. ”

- Suzanne

Juul Reviews

Customer Service - Average