Jovani Fasion Reviews - Read 114 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently heard from a customer that her dress smelled like fish. when she called Jovani direct, they told her it must be where we stored the gown. Untrue. we get several of these fish smelling dresses as I am sure we arn't the only ones. We simply air them out for a day or two. It usually takes care of the problem. We don't even complain anymore. Nothing will change. However, don't pass the buck to us and make us look bad. Tell the truth. By the way, why do they smell like fish. I never did get a straight answer so I can explain to my customers why they may smell like a fish market when they spend hundreds of dollars to go to prom. Please respond.”

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Posted 2 years ago

“Low commitment Bad customer service Worst sale representatives Not committed with the secduled time”

Helpful Report

Posted 2 years ago

Jovani Fasion is rated 4.35 based on 114 reviews