Karen Millen Reviews

1.3 Rating 530 Reviews

6 %

of reviewers recommend Karen Millen

1.3

Based on 530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How does Karen Millen deliver?

(3 weeks ago)

Karen Millen delivers items by Postal Service and Courier.

(3 weeks ago)

53.57%

Industry Average

“ AVOID at all costs! Paid for next day delivery, took 1 week. Returned ghe item and I am still fighting for my refund! Horrendous service! ”

- Anonymous

“ I have been waiting 7 weeks for a refund for shoes that were promised overnight delivery and ended up taking a week missing my event. ”

- Anonymous

“ The delivery service is good - but impossible to get a refund - this company needs reporting ”

- Donna