Karen Millen Reviews

1.4 Rating 503 Reviews

6 %

of reviewers recommend Karen Millen

Company Reviews

Questions

Metrics

1.4

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How do I contact Karen Millen?

Helpful Report

(3 days ago)

You can contact Karen Millen by Telephone, Email and Live Chat.

Helpful Report

(3 days ago)

63.33%

Industry Average

“ Absolutely love their style, quality and customer service! I had to return several times due to sizing - have to go a little bigger (one size up). ”

- Nikki

“ Best experience ever with online shopping. Ontime, responsive customer service. The quality was great, like it looks in the picture, I had to return it because of the size, and it was free and straightforward to return. I received an email and am waiting for the money. I strongly recommend Karen Milen ”

- Eli

“ After reading reviews I feel sorry for people experiencing bad service but wonder if the recent ones are down to the manic xmas buying season where staff are extra busy so things get missed and deadlines aren't reached. ”

- lorraine

Karen Millen Reviews

Customer Service - Average