Karen Millen Reviews

1.4 Rating 385 Reviews

7 %

of reviewers recommend Karen Millen

Company Reviews

Questions

Metrics

1.4

Based on 385 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Karen Millen resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 39% of reviewers feedback is Karen Millen takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

60.87%

Industry Average

“ Twice now I have been let down by Karen Millen and no Customer Service support. I ordered cream trousers, black arrived! The latest I paid for next delivery, special occasion, no show!! I ”

- Anonymous

“ I agree with the comments here already that their customer service department is difficult to identify and to reach. ”

- Anonymous

Karen Millen Reviews

Customer Service - Average