Karen Millen Reviews

1.4 Rating 385 Reviews

7 %

of reviewers recommend Karen Millen

Company Reviews

Questions

Metrics

1.4

Based on 385 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Karen Millen take to deliver?

Helpful Report

(2 weeks ago)

Karen Millen normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

34.38%

Industry Average

“ You have to make sure that each item is in separate bags (even if they cane in one bag) then you have to pay an arbitrary £2 per order returned even though you’ve paid the delivery fee upfront. ”

- Ms Nahal

“ Terrible service!! I have placed 5 orders with KM with delivery to EU. ”

- Anonymous

“ Horrible and useless. No customer. No delivery on time No responsibility. ”

- Anonymous

Karen Millen Reviews

Delivery - Slow