“Spoke to someone on the phone who was super helpful.
Ordered online and delivery, or at least dispatch, was a little slow, but arrived without issue.
Thanks”
“The product arrived in a timely fashion, the only thing if I can suggest anything, is maybe having something of actual size to compare the product to, eg maybe a fifty-cent coin or a pen, something easily identifiable to the actual size of the object. I know you had the measurements of the product in the ordering section, but when it arrived it was bigger than I imagined.”
“Great service.
BUT Im a bit irritated that you wont let me open an account. We had an account with Keeler for years. Smith and Primmer
I would have thought if I had an account, that Keeler would be the no.1 go to supplier.
At this stage I dont feel loyal or committed.
We build architectural houses and have done for nearly 40 years and we have an amazing reputation.
Obviously account customers are not part of your business model.
?”
“The handles for the wardrobe were exactly what we wanted. Only issue, I kept getting a Facebook message offering 5% discount, but I could not apply the discount when I ordered. When I called about this the person could not assist. Due to time constraints I just ordered at full cost.”
“We really love the brass doorbell we bought - just the right size and elegant. The brass screws were too soft to mount it well (appreciate that it came with an extra!) and the rope on it was not fitting of its beauty nor connected well. Otherwise we are very happy. Ordering and delivery were smooth.”
“The service is excellent and delivery prompt. However, unfortunately the quality of the handles we got have left our cabinet makers not happy as the screws are too short so they had to supply all of their own longer one.”
“Was very happy to discover Keeler Hardware many years ago, by just driving past. Although not a regular customer, i appreciate the range of hardware available, the website is very comprehensive and easy to order from and the staff are friendly and helpful.”
“Ordered online from NZ, got the right product in a timely fashion. Had trouble with the freight calc at checkout though which delayed things slightly.”
“Thank you for the prompt and efficient delivery. Very happy with product received. Unfortunately I have discovered I don’t have the skills to replace and install the door kit, I will have to source someone”
