KBN Jewellery Reviews

Name: KBN Jewellery
Address: Depot Rd, Banyo, Queensland
Rating: 4.89

4.9 Rating 473 Reviews

97 %

of reviewers recommend KBN Jewellery

4.9

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

KBN Jewellery 5 star review on 26th May 2022

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The necklace and pendants I ordered are exactly as described and pictured. It was more expensive than I'd hoped to spend, but hopefully this will pay off in future if the jewellery remains the same quality that it is now. I am happy to support Australian designers. The card with my specific jeweller pictured was a lovely personal touch.”

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Posted 3 months ago

Your support means everything, thank you! x

Posted 3 months ago

“Amazing customer service. Really helped out with design and answered any questions asked without issue. Product is beautiful and just what I wanted.”

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Posted 3 months ago

We really appreciate your kind words Nadia!

Posted 3 months ago

“I have 5 pieces now from KBN, their jewellery is beautiful and delicate. I just wished they had more rose gold rings!”

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Posted 3 months ago

“My wife loves her earrings, thanks”

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Posted 3 months ago

So happy to hear they're loved!

Posted 3 months ago

“KBN's jewellry is so beuatifully made. The design and craftmanship is of the highest quality. This is the second time we have ordered some pieces from KBN for our daughter who loves the originality of them. Thank you for providing a wide variety of pieces which can be personalised so each piece has a special meaning.”

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Posted 3 months ago

Thank you so much for your very kind review Joanne, we're so pleased that you and your daughter have been happy with your KBN pieces. xx

Posted 3 months ago

“This is my 4th order from KBN. More beautiful pieces to add to my collection. I love the personalised customer service. Tracey B xx”

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Posted 3 months ago

Amazing review - thank you Tracey!

Posted 3 months ago

“i've now placed multiple orders and purchased so many beautiful items from KBN and i will 110% continue to invest my money into this amazing business. i'm always very hesitant to purchase anything online but back in 2022 i took a chance on placing a custom order and just crossed my fingers. to this day my mum hasn't taken her necklace off and it's one of her most prized possessions. i recently made some other purchases and had to do a return (which ive never done) due to my own fault in getting the wrong size and i was met with patience, support and assistance. they've been very responsive and helpful every step of the way. i love that im supporting a female run business (and Scott!) and its all done here in Australia. couldn't speak highly enough of KBN or recommend them more. thank you so much, once again! x”

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Posted 3 months ago

Gosh reading this gives me goosebumps - thank you Hayli for continuing to trust us - it means the world! xx

Posted 3 months ago

“The jewellery is beautiful. I made a small measuring mistake in my second order when I was wanting to add some anklets to my collection, the staff were amazing at helping me organise an exchange and I’m just waiting for them to come back to me now. I will recommend to friends and family.”

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Posted 3 months ago

Thank you for your lovely words Rebecca! x

Posted 3 months ago

“I love my new pendant! It commemorates our rainbow baby. The flowers and the inscription are beautiful and it was dispatched super quickly. I honestly couldn’t be happier! Thankyou for doing such an amazing job!”

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Posted 3 months ago

Thank you so much for your beautiful review Diana, we are so happy you're happy! xx

Posted 3 months ago

“I'm loving my new pendant and earings. The quality and workmanship are great! This was a gift to myself and features daffodils which have special memories for me as a child in England, plus 'rebirth' which represents a new life I created for myself three years ago.”

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Posted 3 months ago

Thanks so much for leaving this lovely review Sandra, and for telling the story behind your piece. We appreciate you! xx

Posted 3 months ago

“I placed 2 separate orders, both personalised gifts for Christmas. Both orders came very quickly, arriving within days. Beautiful pieces as always. Thank you”

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Posted 3 months ago

“Love the bracelet for my beautiful little granddaughter.”

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Posted 3 months ago

This is wonderful to hear, thanks Gaynor! x

Posted 3 months ago

“As always my KBN necklace is perfect! Thank you KBN team”

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Posted 3 months ago

So happy to hear this – thank you Dallas! 💕

Posted 3 months ago

“I love my ring. Can quicker than expected, fits exactly like I thought, very comfortable and perfect.”

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Posted 3 months ago

That makes our day, thank you Jenna!

Posted 3 months ago

“This is my 3rd order and all pieces have been outstanding. Simple to place orders and was quick turn around time for production.”

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Posted 3 months ago

Appreciate you leaving this lovely review Nicole :)

Posted 3 months ago

“Jewellery is exactly what I hoped for. Arrived quickly and beautifully packaged”

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Posted 3 months ago

This is what we love to hear - thank you!! xx

Posted 3 months ago

“The pieces were just as described. Absolutely gorgeous and amazing level of attention to detail. I'm so happy with my purchase.”

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Posted 3 months ago

Love hearing this! thank you so much!! xx

Posted 3 months ago

“Big rose gold fan! Love your work ❤️ Will be back for more!”

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Posted 3 months ago

Oh gosh thank you so much for your lovely words! x

Posted 3 months ago

“Friendly staff, easy app to follow, prompt service and nice quality jewlelry”

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Posted 4 months ago

Thank you for your lovely review Rhonda :)

Posted 4 months ago

“I love my new bracelets, dainty and beautiful. Very quick delivery as well.”

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Posted 4 months ago

Thanks so much for sharing your experience Judy! x

Posted 4 months ago

KBN Jewellery is rated 4.9 based on 473 reviews