Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,495 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product”

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Posted 4 years ago

Great to hear, Sarah! Thank you for your review

Posted 4 years ago

“We purchased the Palma set about 5 years ago, extremely comfortable with the supplied cushions. Just ordered a new chair cover, came very quickly by courier, excellent quality at a great price. Beware of cheap imitations! 😎”

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Posted 4 years ago

Thank you for your brilliant review, Stephen. We are so pleased that you have purchased more Palma to go with your set, and hope that you enjoy many more years of use from it all!

Posted 4 years ago

“Excellent service. Helpful and efficient.”

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Posted 4 years ago

Thank you for your review, Gary! It is great to hear that you have been pleased with the service.

Posted 4 years ago

“Easy to order online and helpful staff who kept me updated with order.”

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Posted 4 years ago

Thank you for leaving us a review. We are pleased that you have found the process of ordering with us easy!

Posted 4 years ago

“Well made furniture and good service.”

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Posted 4 years ago

Thank you for your review, Philip. We are pleased to hear that you are pleased with our furniture and service.

Posted 4 years ago

“Equipment great,very difficult to purchase,tried February 21 couldn’t get until Feb 22.A lot of missed sales opportunities.”

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Posted 4 years ago

Thank you for your review Robert, and sorry to read that you had issues placing an order.

Posted 4 years ago

“Garden furniture set good but the grey finish on the teak top was poorly applied to sides. UPDATE; Kettler service responded promptly and resolved the issue very quickly with positive and helpful advice. I cannot praise them highly enough, as a company they actually respond to feedback. I would not hesitate to recommend them and have had some of their other products Which have been excellent. It’s reassuring to know that if you do have an issue you are treated well and they do care about their customers.”

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Posted 4 years ago

We are sorry to read of your disappointment with your recently purchased set Anthony! I am sure that we can help, so I have asked our Customer Service Team to contact you to see what condition your purchase was received in, as we would want you to be thrilled when receiving the table. We will be in touch very shortly.

Posted 4 years ago

“Excellent product”

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Posted 4 years ago

Thank you for your kind review.

Posted 4 years ago

“Last year I bought a small round metal mesh table and two chairs for a balcony area. They work perfectly. This is in addition to a large table (metal again) and seating for 8 that we bought about 40 years ago. The 40 year old table is still in excellent condition with the exception of one small area where somebody decided to saw some wood on it and chipped the paint. Happy to report the paint is still available. During the recent storm, our small table flew over our balcony down into the garden, falling on concrete. Again little damage, but need to replace some bolts to secure the table top to the legs. I hope our more recent purchase will serve us as well as the original one.”

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Posted 4 years ago

Thank you for your review, Jane. It is wonderful to hear from our returning customers, and we hope that you enjoy many more years of use from your new table.

Posted 4 years ago

“Purchased a table tennis cover to replace a very cheap and unsuitable one. It fits perfectly and is excellent quality.”

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Posted 4 years ago

“Excellent service Swift response and email confirmation of order and delivery”

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Posted 4 years ago

“Impressed with the service”

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Posted 4 years ago

Thank you for your review Christopher, and we are thrilled to hear that you have been satisifed with our service!

Posted 4 years ago

“Ordered some covers for our patio furniture. Arrived within five days of placing order. Very pleased!”

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Posted 4 years ago

Thank you for your review. We are so glad to hear you are pleased with your Protective Covers. We hope you enjoy using your Kettler order in the coming months!

Posted 4 years ago

“good quality”

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Posted 4 years ago

Very pleasing to hear! Thank you very much for your review Susan.

Posted 4 years ago

“We love our new garden furniture (caredo) and the cushions arrived early after we were told the end of March…would certainly recommend Kettler”

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Posted 4 years ago

We are so pleased to hear that you love your Kettler Order! Thank you for your positive review Jill.

Posted 4 years ago

“Kettler sent me out replacement parts immediately. Great service”

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Posted 4 years ago

Thank you for your review. It is fantastic to hear that you have been satisifed with our service

Posted 4 years ago

“Easy to use website / find what I wanted and delivery within promised deasline.”

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Posted 4 years ago

We are pleased to hear that you found the website easy to use and that you were able to find what you wanted. Thank you for leaving your review Paul.

Posted 4 years ago

“Good quality products”

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Posted 4 years ago

Thank you for your review Judy!

Posted 4 years ago

“Good paint and clear instructions.”

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Posted 4 years ago

Thank you for your review Bruce. We are pleased that you are happy with the product!

Posted 4 years ago

“Great service .”

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Posted 4 years ago

Thank you for your review Ian!

Posted 4 years ago

Kettler is rated 4.4 based on 2,495 reviews