Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,493 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the company to be very friendly and efficient”

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Posted 3 years ago

Thank you for your kind review, Adam. We are always pleased to help

Posted 3 years ago

“Excellent delivery service and lead time inside advertised time span.”

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Posted 3 years ago

Thank you for your review, Simon. We are pleased that you have been happy with the service.

Posted 3 years ago

“Expensive should be cheaper”

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Posted 3 years ago

We are sorry to hear that you are not too pleased with the pricing, Charles but thank you for leaving us a great score on your review.

Posted 3 years ago

“My order was fulfilled and dispatched in 24 hrs could not ask for better”

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Posted 3 years ago

This is great to hear, Bernard. Thank you for leaving us a review

Posted 3 years ago

“bought Kettler 22 years ago - took it to The States, New England. Outside in all weathersfor ten years, it is now 22 years old. Bought same set for Uk 18 years ago and bench, plus small table and two chairs. Out in all weathers and still as good as new which is why we bought Kettler lounge set. Highly recommend!”

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Posted 3 years ago

Thank you for your great review, Sarah. It's lovely to hear that you have been enjoying your purchases for so many years, and we hope that you do so for many years to come.

Posted 3 years ago

“Great quality good service”

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Posted 3 years ago

Thank you for your review, Anne Marie. We are so pleased that you have been satisfied with both our products and services.

Posted 3 years ago

“Super items and super service. Very pleased with both.”

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Posted 3 years ago

This is really great to hear, Rachelle. Thank you for taking the time to leave us such a lovely review.

Posted 3 years ago

“We were so pleased with the Elba Grande Corner Sofa that we bought the six-seater dining table to match. The quality is excellent. A week later on visiting friends we found that they’d also just bought Kettler rattan furniture and we have to agree with them that Kettler is just about the best on the market. We look forward to using it for years to come.”

Kettler 5 star review on 10th August 2022

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Posted 3 years ago

WOW! What a gorgeous set-up you have here! The elba compliments your outdoor space wonderfully and we too hope that you enjoy using the set for many years to come!

Posted 3 years ago

“I have had the Siena range of furniture for 27 years and have been most impressed with it. I have just bought some replacement feet caps and they fitted perfectly. Will be buying more of this furniture soon once I have re landscaped my garden.”

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Posted 3 years ago

Thank you for your lovely review, Janice! We are so pleased to hear that you plan to be a returning customer.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“I purchased some covers for my garden furniture, not Kettler. I couldn’t find the sizes for the covers as they were named to fit the various Kettler furniture. I called their customer service line & they couldn’t have been more helpful. Very impressed & happy to recommend.”

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Posted 3 years ago

“The spare parts I needed, feet for my garden tables and chairs, were easily identified from the web site and rapidly despatched to me postage free. Excellent customer service”

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Posted 3 years ago

Thank you very much for your kind review Ian. We are delighted to hear you received excellent service. We hope you continue to enjoy using your Kettler furniture this summer!

Posted 3 years ago

“Great product great service”

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Posted 3 years ago

Thank you very much for your kind review! We are so pleased to hear you received great service!

Posted 3 years ago

“Very quick service, paint arrived in jiffy bag”

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Posted 3 years ago

Thank you for your kind review Clive!

Posted 3 years ago

“We bought the Henley bistro table and two round back chairs. They are beautiful. Comfortable. Great quality. Very strong. Had them for a few years and then developed some rust marks. Contacted customer services who replied right away and immediately replaced the table and both chairs. Excellent customer service. Couldn’t have been more helpful. Totally recommend. Thank you Kettler.”

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Posted 3 years ago

Thank you so much for your kind review Lucille! We are so pleased that we were able to resolve your concerns, it is always great to hear when our customers have received excellent customer service. We hope you continue to enjoy using your Kettler furniture for many years to come!

Posted 3 years ago

“Excellent quality & perfect fit. Definitely Worth the slightly higher price than competitors”

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Posted 3 years ago

Thank you so much for your kind review Angela! We hope you enjoy using your Kettler furniture this summer!

Posted 3 years ago

“Perfect, easy to fit, easy to remove”

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Posted 3 years ago

Thank you very much for your kind review! We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“We have both a Kettler corner sofa and a chair. They are great quality and very comfortable.”

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Posted 3 years ago

Thank you so much for your kind review David! We are so pleased to hear you are happy with the quality and comfort of your Kettler furniture. We hope you continue to enjoy using them this summer!

Posted 3 years ago

“Great service and great product”

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Posted 3 years ago

Thank you so much for your kind review Tracey!

Posted 3 years ago

“Easy to order online system, good and clear communication. first-class delivery service. Overall an excellent company to deal with and I would highly recommend to others.”

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Posted 3 years ago

Thank you so much for your kind review and feedback Paul! We were so pleased to read your comments about the service you received. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

Kettler is rated 4.4 based on 2,493 reviews