Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,493 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service. Excellent product.”

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Posted 3 years ago

We are pleased to have been able to help, Paul. Thank you for your review.

Posted 3 years ago

“Quick service, fast delivery, excellent product. Would recommend.”

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Posted 3 years ago

We are so pleased to hear that you would recommend us, Arron. Thank you for your review

Posted 3 years ago

“We’ve bought kettle in the past so knew these new pieces would be the same quality.”

Kettler 5 star review on 9th January 2023

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Posted 3 years ago

We are pleased to hear that you are happy with the quality you receive from us. Thank you for taking the time to leave us your review.

Posted 3 years ago

“I've just had a call with Kate @customer services who helped me with my problem. She was bubbly, efficient and most personable. She was a pleasure to speak with and has resolved my problem. I can't fault the service.”

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Posted 3 years ago

This is great to hear, Guy. We are so pleased that you have been happy with the service that you have received. Thank you for leaving your review and we will be sure to pass your feedback onto Kate's Manager.

Posted 3 years ago

“What great customer service!!!!!!!! i was looking to purchase something as cheap and basic as table feet caps for some Kettler furniture that is about 15 years old but still looks as good as new. I e mailed Dec 27th, I received a reply this morning, Dec 30th and just called them to pay. This is how you look after customers - make great quality products and provide great aftersales service - a lot of companies need to do the same. Shout out to Sarah in Customer Service - Thanks so much”

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Posted 3 years ago

This is great to hear, David. We are thrilled that you have been happy with the service that you have received. Thank you for leaving your review and we will be sure to pass your feedback onto Sarah's Manager.

Posted 3 years ago

“Bought a cover for our Kettler outdoor table tennis table. We've had the table for 15 years and it's still going strong. The cover arrived very promptly and is made of superb quality material. Kettler products are simply the best.”

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Posted 3 years ago

Thank you for your very kind review. We are pleased to hear that you have been a returning customer who has enjoyed our products for many years.

Posted 3 years ago

“Great product. Assembly takes a while, but use the video as well as instructions and no problems.”

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Posted 3 years ago

Thank you for your review, Jonathan. We are pleased to hear that you are happy with your purchase.

Posted 3 years ago

“delivered on time great product thank you”

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Posted 3 years ago

Thank you for your review. We are so pleased that you are happy with your product.

Posted 3 years ago

“It is perfect for my disabled husband, we use it in the kitchen in this cold weather so he is comfortable.”

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Posted 3 years ago

We are pleased that our product suits your needs and that you are happy with it. Thank you for your review.

Posted 3 years ago

“Delayed delivery due to Royal Mail issues but caring approach from Abi in customer services was much appreciated”

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Posted 3 years ago

Thank you for your review and it is great to hear that Abi has been able to help!

Posted 3 years ago

“I cannot praise the company enough.”

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Posted 3 years ago

Thank you for your kind review, Jennifer. It is great to hear that you are happy with how we have helped!

Posted 3 years ago

“Looks a very classy product.very pleased”

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Posted 3 years ago

Thank you for your review. We are so pleased that you are happy with your product

Posted 3 years ago

“Excellent service and delivery”

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Posted 3 years ago

Thank you for your kind review. We are so pleased that you are happy with the service that you received

Posted 3 years ago

“Lovely bench cover, good quality, quick delivery”

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Posted 3 years ago

Thank you for your review, Alan. We are pleased that you are happy with your purchase.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for your review, Karen. We are pleased to hear that we were able to help

Posted 3 years ago

“Quality recliner at a great price (Black Friday sale), footstool arrived damaged but, Kettler quick to replace….compliments our Kettler Palma corner sofa, can’t wait to use it in the better weather. Happy to recommend….”

Kettler 5 star review on 9th December 2022

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Posted 3 years ago

Thank you for your review. We are pleased that we have been able to resolve the initial issues with your purchase and that you are happy with your recliner.

Posted 3 years ago

“We ordered garden furniture in black friday deal good service from the help desk and prompt delivery service.”

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Posted 3 years ago

Great to hear that you are happy with your purchase, Helen! Thank you for your review

Posted 3 years ago

“Great Table tennis table and the Kettler team were helpful in getting it delivered on a convenient day.”

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Posted 3 years ago

Great to hear that you have been satisfied with your purchase, James. Thank you for leaving us a review.

Posted 3 years ago

“No issues ordering the product, an outdoor furniture cover, or delivery of the product, which is of very good quality.”

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Posted 3 years ago

Great to hear that you are satisfied with the purchase and service that you have received. Thank you for your review

Posted 3 years ago

“Great service - not yet had a chance to use the products”

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Posted 3 years ago

We are thrilled to hear that you are happy with the service that you have received, Fiona. Thank you for leaving us a review.

Posted 3 years ago

Kettler is rated 4.4 based on 2,493 reviews