Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,493 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

Write Your review

Tell us how Kettler made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kettler 5 star review on 31st August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had our Kettler Garden Furniture for many years, so hopefully these replacement foot caps will prolong the life of our lovely set. The products came very quickly and we are very pleased with the service.”

Helpful Report

Posted 3 years ago

Thank you for your great review, David. We too hope that the foot caps will allow you to enjoy your set for many more years to come

Posted 3 years ago

“Absolutely the best quality outdoor furniture on the market. Very pleased with my purchase. Would recommend Kettler to anyone.”

Helpful Report

Posted 3 years ago

Thank you for your review, Maureen. We are thrilled that you are pleased with your purchase and hope you have many years of enjoyment using your set.

Posted 3 years ago

“Very happy so far”

Helpful Report

Posted 3 years ago

Great to hear, and thank you for your review!

Posted 3 years ago

“Excellent products, looks great.”

Helpful Report

Posted 3 years ago

“Excellent quality furniture and customer service was very helpful”

Helpful Report

Posted 3 years ago

“Stop pestering me with surveys”

Helpful Report

Posted 3 years ago

“Quick service and a good, well made furniture cover.”

Helpful Report

Posted 3 years ago

“Very happy with my purchase. Kettler agents were very helpful”

Helpful Report

Posted 3 years ago

“Had two garden chairs from my sons for a present, they are superb so I decided to purchase your covers to protect them. Ordering was easy, delivery as stated. Very pleased with the service and very impressed with the quality of chairs and covers. Will probably purchase a double cocoon now. Thank you.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review! We are so pleased to hear you are happy with the service you have received. We hope you enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“We had recently bought our Kettler Palms garden furniture and needed some protection from the elements of our “British Weather”. We went online and managed to get covers for all our chairs, sofa and table and are extremely pleased with the quality of the products and would encourage everyone to get them for theirs too.”

Helpful Report

Posted 3 years ago

“Delighted with purchase have so much fun with it.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review June! We are so pleased to hear you are delighted with your order. We hope you enjoy using your Kettler products this Summer!

Posted 3 years ago

“purchased sun umbrella ,very pleased with the quality and ease of use.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review Phil! We hope you enjoy using your Kettler products this Summer!

Posted 3 years ago

“The mini firepit table cover is fab, seems good quality and delivered when it said it should have been. I was not impressed with the courier you used however, who left the parcel on the doorstep in clear view of the road as I was out.”

Helpful Report

Posted 3 years ago

Thank you so much for your review and feedback Vanda. We are so pleased to hear you are happy with your order. I was sorry to hear about the issues with your delivery, your comments have been forwarded over to the courier so this can be prevented from happening again in the future.

Posted 3 years ago

“Very positive response to my enquirer to purchase a Palma mini table cover.”

Helpful Report

Posted 3 years ago

Thank you very much for your kind review David. We hope you enjoy using your Kettler products this Summer!

Posted 3 years ago

“Excellent product”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review!

Posted 3 years ago

“Very good well built chairs. The covers fit really well.”

Helpful Report

Posted 3 years ago

Thank you very much for your kind review! We hope you enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“Ordered parts for my Kettler table as I lost one of the feet off my table, simple process found part I needed easily & at a very reasonable price. Item was well packed and dispatched as per the information on the website. Excellent overall service helping to keep my beautiful Kettler garden furniture set in top condition, recommended to all.”

Helpful Report

Posted 3 years ago

Thank you for your kind review Alfred! We hope you continue to enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“Good products, the quality is obvious”

Helpful Report

Posted 3 years ago

Thank you very much for your kind review Matt!

Posted 3 years ago

“Kettler have been wonderful from the delivery of the items to any customer queries we've had with the Customer Service team. We love the product thanks.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review! We were delighted to read your comments about the wonderful service you have received. Your comments have been forwarded to the relevant team, who were more than happy to help!

Posted 3 years ago

“Excellent customer service and prompt delivery of spare parts.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review! We are so pleased to hear you received excellent customer service. Your comments have been forwarded on to the colleagues involved, who were more than happy to assist you.

Posted 3 years ago

Kettler is rated 4.4 based on 2,493 reviews