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Khyam Reviews

4.6 Rating 1,924 Reviews
92 %
of reviewers recommend Khyam
Read Khyam Reviews
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Email:

help@khyam.co.uk

Location:

Unit 10 Westleigh Business Park, ,
Leicester
LE8 4EZ

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Khyam 5 star review on 28th September 2021
Gary Braithwaite
Khyam 5 star review on 19th September 2021
Steph Wood
Khyam 5 star review on 3rd September 2021
Paul Palmer
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
18
Anonymous
Anonymous  // 01/01/2019
Helpfull Man on the phone on Sunday advised me exactly what I needed to order on the web
Helpful Report
Posted 7 years ago
We purchased a sun canopy for the campervan with less than a week to go before our holiday. It was delivered quickly. It is easy to erect and is a good quality fabric.
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Posted 7 years ago
Very fast delivery but I received shipment number with delivery information after I actually received my tent :)
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Posted 7 years ago
They don't answer the phone, you leave messages and they don't reply. Then after making the order they sent me the right bit but for the wrong tent. I then had to return the part. So not a good experience. Having said that my khyam tent is brilliant and I would recommend their tents unreservedly but not their customer service.
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Posted 7 years ago
. phoned up the team after seeing them at a show, excellent service really friendly...would and have recommended them to friends.
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Posted 7 years ago
Simple to order and delivered well before expected. All round excellent service. Thanks
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Posted 7 years ago
Prompt delivery and good stock list of older parts.
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Posted 7 years ago
Very informative & helpful , we are looking forward to using the new tent this weekend love the idea of a built in groundsheet and all the extra windows . Our old Khyam tent is 11 years old and still very usable we rewaterproof it every year we will keep it as a spare for family . The service we received from Jae regarding our purchase was very good and reassuring , we were a little worried with the problem at the moment with TNT but it all went very smoothly .
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Posted 7 years ago
Good honest advice and assistance received on their products.
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Posted 7 years ago
Helpful and quick to deal with once I spoke to them.
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Posted 7 years ago
First class quality tent delivered quickly, very pleased!
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Posted 7 years ago
Excellent customer service, delivery and quality of product. I've used it a few times in wind and rain and it is perfect.
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Posted 7 years ago
Once the fabric I required was tracked down, my order was placed and received the next day. Thank you for your swift delivery.
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Posted 7 years ago
have better instructions and a diagram of the tent please! a video how to erect with one person! as instructions suggest is possible - would be great to see.
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Posted 7 years ago
Delivered speedily. Tent replaces a 22 year old version that finally wore out. New one has all the great features of the old one (easy to put up and take down!). Very happy with my purchase.
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Posted 7 years ago
I ordered what I wanted and they told me when it would be here
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Posted 7 years ago
The spare parts I ordered were delivered within 48 hours. However I was unable to get a response on the telephone contact advertised. On three occasions the phone just rang and eventually I gave up. I then emailed and the person I dealt with could not have been more helpful. He advised that I send some photographs of the spare parts I needed and once he had identified the parts they were dispatched immediately. My only criticism is that if I had needed to discuss the matter in person then I do not know how long it would have taken for the telephone to be answered.
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Posted 7 years ago
Fast service.Replacement parts are so easy to fit.Rigidome is a quality product.
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Posted 7 years ago
Helpful when ordering and arrived on time.
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Posted 7 years ago
This company ticked all the boxes. They responded to an e-mail enquiry promptly and when I followed this up by phone I was able to speak to the person who sent the e-mail and he promply answered some technical questions on which I needed clarification. Due to this excellent service I was able to decide which model of Motordome I wished to purchase. I ordered on a Thursday afternoon and the package with some accessories was delivered on the morning of the next day. You really cannot get better than that unless they come to erect the purchase for me!
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Posted 7 years ago
Khyam is rated 4.6 based on 1,924 reviews