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Khyam Reviews

4.6 Rating 1,924 Reviews
92 %
of reviewers recommend Khyam
Read Khyam Reviews
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Email:

help@khyam.co.uk

Location:

Unit 10 Westleigh Business Park, ,
Leicester
LE8 4EZ

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Khyam 5 star review on 28th September 2021
Gary Braithwaite
Khyam 5 star review on 19th September 2021
Steph Wood
Khyam 5 star review on 3rd September 2021
Paul Palmer
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
18
Anonymous
Anonymous  // 01/01/2019
3 days owning
Helpful Report
Posted 3 years ago
The tent is amazing and great quality for the price. My biggest problem is there were no instructions at all. I know it’s a fast setup tent but I had to YouTube it to find out how to get started. Once I’d done it, I then knew it was easy but they could have included some get started instructions
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Posted 3 years ago
Itis too heavy for a seventy six year old, crippled by neuro sarcoidosis and arthritis to try to assemble the unit on his own apart from some assisstance from my completelyincompetent blind dog who does his very best too take on the duties of a competant trained sseamen working tottally blind, I expectedat least some basic tuition, but non was anywhere in sight, so we just got on with task ahead of us. THE MOVING FINGER WRITES AND HAVING WRIT MOVES ON, NOR ALL THY PIETY NOR WHIT CAN MOVE IT BACK TU CANCEL HALF A LINE OF IT {passage from rubyATT BY OMAR khyam
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Posted 3 years ago
How can I give a review if the package still haven't arrived. I am looking forward to the tent. So we can try it out. Can't answer the other questions how the delivery will be.
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Posted 3 years ago
recieved the tent swiftly, however you have not sent us the roof liner in the bundle we purchased. I have emailed twice to chase this up with no reponse yet
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Posted 3 years ago
Not any instructions on how to erect this Awning, quite disappointed over this as we bought this because it appeared a simple job to put it up. But without a guide it was harder than expected. But now we have erected it once or twice it is becoming clearer, but at your price I would have thought a set of instructions would help, for example you include accessories once of which is a joint, how on earth can we replace a joint when we don’t know how to. Its fine for you working with them everyday, but us novices will struggle. So get your act together and remember, no customers, no company!!!! By the way, the Awning itself appears to be what we wanted but you have let us down badly…….
Helpful Report
Posted 3 years ago
Hi James, We’re glad the product is what you wanted, but sorry the instructions weren’t included with the awning. We can’t see if you’ve tried contacting us or not, but all instructions are available to download from the website as a PDF. These have detailed images to show the stages. If you’d like to download or send us a message, we can forward these onto to you.
Posted 3 years ago
Purchased a carpet wasn’t as discribed waiting for pickup thursday
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Posted 4 years ago
Nobody returns any questions needing answered 🙄
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Posted 4 years ago
I ordered a tent from Khyam and it has been shipped to my address in the Netherlands within 9 days. So far everything has been arranged very well. The only thing that was not clearly displayed on Khyam's website is that there is still a (significant) amount of import duties to be paid. This was an unpleasant surprise to me. I still accepted the order with these import duties, because I have good experiences with Khyam. But the website could be more transparent.
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Posted 4 years ago
Very easy to erect, although no instructions. However said I was 2021 version - QA was signed 2019! Put up to check everything it rained and there were a couple of pints of water pooled inside. Not happy
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Posted 4 years ago
Made a purchase of a tent with 20% off. Easy purchase, quick delivery. But on opening the box we found the pole bag was split causing the poles to fall out. No joy with customer services so far despite emails and Facebook messages being sent. I appreciate staff are furloughed but they were quick enough to take our order and process it. Very disappointed with the after care/ customer service. All we would like is a replacement bag. Will think twice before recommending khyam.
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Posted 4 years ago
Haven't had chance to it it up yet but I read it as if there was an optional inner tent included and if it wasn't included why did it not offer it as part of a package deal along with the under ground sheet and the inner carpet that we brought
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Posted 4 years ago
The feedback I received was rather slow and the advice given didn't work
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Posted 7 years ago
Dissapointed My purchase was via an online auction site and after payment found the model is ordered was oversold and either I could wait for restocking or accept another model (highlander) I was going camping and was relying on the delivery so had to accept the highlander
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Posted 6 years ago
The tent looks great however everything shipped without instructions.... not good I contacted Khyam and they were great in suppliying these but should have come in first place. Same with all bits not one instruction. a bit poor for such a great tent
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Posted 6 years ago
Haven't recieved my items, something went wrong with the courier they have been keeping me up dated though. Was coming with one, then said it would be with TNT but haven't recieved either yet
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Posted 5 years ago
Ordering was excellent , delivery not so good, courier went to number 5 but no one home so went to number 6 who then delivered to number 5 in the evening when home from work, number 5 delivered to a very clear number 4 on the parcel,
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Posted 8 years ago
i aint got my item yet
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Posted 8 years ago
The whole process of purchasing online the website was easy and quick. The delivery wasn't as straight forward. No note to say they tried to deliver and no email clearly stating two deliveries. Also part of it is missing as they had ran out and I'm still waiting for them to confirm delivery of my roof liner.
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Posted 5 years ago
I think Khyam needs a marketing shake up. I bought a Hub with the Rapidex system. The product is great but getting information about the product prior to purchase was difficult. The website is poor. There should be much more information and photos to show it's great flexibility. I had to try to phone Khyam for information prior to buying. I phoned about ten times and left messages and I eventually got through to a person who really wasn't that helpful. We love what we bought but from my experience I bought it despite Khyam's marketing efforts. *I am not often so negative Pete
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Posted 6 years ago
Khyam is rated 4.6 based on 1,924 reviews