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Khyam Reviews

4.6 Rating 1,924 Reviews
92 %
of reviewers recommend Khyam
Read Khyam Reviews
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Email:

help@khyam.co.uk

Location:

Unit 10 Westleigh Business Park, ,
Leicester
LE8 4EZ

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Khyam 5 star review on 28th September 2021
Gary Braithwaite
Khyam 5 star review on 19th September 2021
Steph Wood
Khyam 5 star review on 3rd September 2021
Paul Palmer
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
Khyam 5 star review on 29th August 2021
Gaye Kenny
18
Anonymous
Anonymous  // 01/01/2019
Prompt delivery, tent as easy to erect single handed as described, good quality product
Helpful Report
Posted 6 years ago
on their website is a countdown clock,if you pay before the clock gets to 0 they will post out for next day delivery,,i paid 10 mins before the clock reached 0,,the tent had not arrived by 2pm the following day (friday).i contacted khyam and was told my tent had not been posted yet,but will be posted today,but i paid for the tent before the clock timed out,the reply was basically hard luck we never received the order until after the clock timed out,no apology,i asked why bother having a clock,he could not answer this,at no time during this conversation did i feel like a valued customer who had just spent almost £1000 with this company,,they said they will post today ,i asked would it arrive by saturday he said yes(saturday costs more for delivery,i thought ok they will swallow the charge due to non delivery that day)the chap then said he would check that it goes out and get back to me,,1 hour later still no confirmation,,i then called again spoke to another chap,,explained all again only to be told it will be posted out today for delivery MONDAY,,even after arguing the point he would not upgrade the post for saturday.the tent duly arrived on monday (hurray),,they never had the correct size carpet in stock,but posted out one that was smaller with the promise that they would post the correct one to me when they are back in stock (3 weeks)i have my reservations but lets see if they are true to their word,,
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Posted 6 years ago
They were excellent they put up the tent we wanted at there warehouse so we could have a good look around it and check if we could lift it Into our car
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Posted 6 years ago
Great service. My enquiry on a tent (prior to ordering) was answered promptly. Tent arrived much sooner than anticipated. Very happy with shopping experience,
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Posted 6 years ago
Very quick and efficient delivery. Kept informed of delivery status right up to my front door and the goods were very well packaged. I have only erected the Dub Hub in my garden so far and initial impressions are very good both in quality and innovation. With a little practice I think I'll be able to match the best speed in putting up and taking down.
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Posted 6 years ago
Had to call sales team as my purchase did not arrive.
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Posted 6 years ago
Excellent customer service very very helpful staff making getting a replacement for a broken part easy , with a speedy postal delivery - very impressed
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Posted 6 years ago
Ordered the sunshade a couple of weeks ago, arrived within a working day, liked the shade so ordered the side panels, once again arrived very quickly. Superb service
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Posted 6 years ago
Quick service, kept updated on progress and advised of delivery time
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Posted 6 years ago
quick and efficient delivery
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Posted 6 years ago
Missed the original delivery day but arrived the next day and I was advised by text when it would be with me. Good communication, thanks.
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Posted 6 years ago
Initial contact was easy but person with the knowledge was not available so advised to call head office, Head office said guy who deals with it is not available send us your broken pole and we will match it up !!! To be honest I did not want to do that it all seemed unnecessary, so tried again next day only to get through and have to leave a message with the promise of someone contacting me this was the case on the free phone number and also head office number, after waiting over 24 hours and no call, I phoned head office the guy on the other end must have been the one I was searching for, all very easy from there, pole ordered and received the very next day, so basing my first calls on bad luck and the end call call as the best service I could get, I went round the houses so to speak but overall I was very happy, pole now fitted again using Khyam's help, So job's a good-un.
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Posted 6 years ago
Good quality products, brilliant delivery service and good communications
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Posted 6 years ago
quick and efficient delivery
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Posted 6 years ago
Item not been delivered yet
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Posted 6 years ago
Excellent
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Posted 6 years ago
Kayan is an exceptional manufacturer with excellent customer service.
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Posted 6 years ago
Easy to use website. Prompt delivery
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Posted 6 years ago
Excellent product,price and fast delivery
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Posted 6 years ago
I did not receive the item that was listed. I received lesser quality item and wss not notified. I have emailed the seller, not had a response and therefore will be opening a case on ebay. Very disappointed!
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Posted 6 years ago
Khyam is rated 4.6 based on 1,924 reviews