Kiwi.com Reviews

1.1 Rating 1,417 Reviews

2 %

of reviewers recommend Kiwi.com

1.1

Based on 1,417 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How is Kiwi.com returns process?

(2 weeks ago)

Greater than 100% of reviewers feedback is Kiwi.com returns process could be better.

(2 weeks ago)

0.00%

Industry Average

“ com way better customer service and they handle all there returns on time. ”

- Shanti Gimenez