Knock Your Socks Off Reviews

Name: Knock Your Socks Off
Rating: 4.92

4.9 Rating 567 Reviews

98 %

of reviewers recommend Knock Your Socks Off

Company Reviews

Metrics

Info

4.9

Based on 567 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

541-283-5976

Knock Your Socks Off 5 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sock look old and very rough dry l would like to return”

Helpful Report

Posted 2 years ago

Hi Charmaine! We are sorry that you did not like your new sock! The sock you purchased is designed to be a replica of those worn in the Forrest Gump movie, which is why it has a vintage look. Our goal is for you to be happy with your purchase, so If you could please respond to your original order email, we will send you simple return instructions.

Posted 2 years ago

“Only my second time wearing them and they’re already starting to get holes in them. Poor quality.”

Helpful Report

Posted 3 years ago

Hi Stavroula, I'm sorry to hear that a pair from your order a couple months ago is starting to have an issue! I believe this is our first review in about 5 years where the quality did not meet a customer's expectation. Our store takes quality and customer satisfaction very seriously, and strives to only sell the highest quality socks. Since we couldn't locate any previous inquires from you regarding this, our team would appreciate it if you could reply to your original order email with 1) a picture of where the fabric is starting to separate, and 2) confirmation of your shoe size to ensure the proper size was ordered. If you are able to reply to your original order email with this information we will review and get back to you soon. Again we are sorry to hear about this, and look forward to assisting you further. Regards, KYSO Team

Posted 3 years ago

“I requested 2 day service because I was leaving out of town, I gave 4 day notice and I did not receive package until 5 days, and I was unable to give as gift. Very upsetting!!! and every time I called there was no answer. I will never order from this company again.”

Helpful Report

Posted 4 years ago

Hi Herrera, We are sorry to hear that the package did not arrive when you thought. We are very good about answering our phones during business hours, so perhaps you called outside of that. Unfortunately we did not receive any voicemails or emails from you, so we were unaware that you were trying to reach us. I reviewed your order and can see that the package was delivered during the 1-3 Business Day shipping method that you purchased on our website. Our team packaged and generated a shipping label within 3 hours of you ordering, and sent it to the post office that same day (Sunday). Monday was unfortunately a holiday observed by USPS, and so that is not considered a business day. I believe this federal holiday likely caused the confusion in delivery times. If you would like to send the item back to us in new condition we would happily accept the return. For more details on the return process, please visit www.socksoff.com/returns We hope this provides some clarity, and are sorry to hear about the confusion on this. Our team hopes you will give us another try in the future, and we are confident that you will join countless other customers in being impressed by our fast shipping speed. Kind regards, KYSO Team

Posted 4 years ago

Knock Your Socks Off is rated 4.9 based on 567 reviews