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Shop Knotty CA Reviews

3.6 Rating 724 Reviews
60 %
of reviewers recommend Shop Knotty CA
Read Shop Knotty CA Reviews

About Shop Knotty CA:

Knotty is your home for comfy, affordable, size-inclusive intimate wear. For women who crave comfort and style. Feel at home in your undies.

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Did not receive order but was charged for it
Helpful Report
Posted 1 year ago
Awful quality, sizing is not true to size, bra came damaged, very disappointing
Helpful Report
Posted 1 year ago
Seul 2 article me font et je suis prise avec le reste puisque non remboursable. Et je n'ai même pas reçu ce que j'avais commandé, les modèles ne sont pas les bon et je ne peux rien retourné. Je ne conseille surtout pas pour des tailles hors du commun. Je partagerai aussi mes commentaires sur ma chaîne YouTube. Faut pas que d'autres femmes se laisse avoir.
Helpful Report
Posted 1 year ago
I didn't like any of the underwear purchased. The sizing is all over, some are too big and some are way too small. I am very disappointed. The only item I have enjoyed is the bra, which was not the wrong item sent by mistake. Customer service was quick to resolve the issue and have mailed out a replacement, so that was good. Will definitely not be ordering again and feel like I have wasted my money.
Helpful Report
Posted 1 year ago
I was so dissapointed with my 4 pairs of boxer style aira modal undies. I was going on a trip to Tennesee and knew I was going to be sweaty and hot. According to the size chart I was a 3x but when I got them I could have gone down a size. On top of that they got even more lose throughout the day and kept rolling up. I also sweat tight through them. I paid a lot of money for nothing. I did love the colours and designs but sadly they weren't great.
Helpful Report
Posted 1 year ago
These never arrived. In fact, I paid for them and have had nothing but problems since. I have reached out several times, in several different ways and honestly it feels like I’m being ignored. Knotty stole my money, and then have the gall to send an email asking for a review of the items I never even received. What kind of company is this.
Helpful Report
Posted 1 year ago
Sizing was all over the place and many were falling apart when I opened the package (loose threads, tears, etc)
Helpful Report
Posted 1 year ago
I bought "moisture wicking" bras and a set of pajamas. The bras do NOT wick moisture, and leave a very painful divet from the seam in the elastic. The pants in my set were also stitched together wrong, so the pocket is all messed up. Will not recommend or buy any more products.
Helpful Report
Posted 1 year ago
Small...wanted xl
Helpful Report
Posted 1 year ago
Don’t purchase for this brand. Very poor customer service and should be noted to size up, that bathing suit isn’t lined and is thin material, no bra cups. Offers very little coverage and that photos of these bathing suits were done very creatively to look so fabulous on curvy women. I’m a size 8, 5’9, and a medium didn’t not fit, just for reference to anyone ordering. You cannot simply exchange item, and will be out the money , so unless you know for certain how this brand fits (bc I used my measurements and referenced size chart and still didn’t get a bathing suit that fits me). Customer service is terrible. Every rep will offer you something different. After initial rep offered to send me a size up of all items in my order that didn’t fit, then I attempted to complete that offer and the next rep offered to give me 50% off order that would not include the buy one get one offer and to pay full price for each item (very unfortunate 3/4 of my items didn’t fit). First time buyer that purchase four items and after interaction with customer service, I’ll never order again or recommend to anyone.
Helpful Report
Posted 1 year ago
Item came damaged. They’re sending a new one but it’s taking too long. I ordered this specifically for an event and it won’t get here on time now.
Helpful Report
Posted 1 year ago
Small...wanted xl
Helpful Report
Posted 1 year ago
For some reason, their sizes are completely different from anything else I own. Do not order your regular size, measure yourself before buying. I received replacements that were still off. I wanted to return all the items but never heard back from customer service. I will not purchase again.
Helpful Report
Posted 1 year ago
For some reason, their sizes are completely different from anything else I own. Do not order your regular size, measure yourself before buying. I received replacements that were still off. I wanted to return all the items but never heard back from customer service. I will not purchase again.
Helpful Report
Posted 1 year ago
For some reason, their sizes are completely different from anything else I own. Do not order your regular size, measure yourself before buying. I received replacements that were still off. I wanted to return all the items but never heard back from customer service. I will not purchase again.
Helpful Report
Posted 1 year ago
For some reason, their sizes are completely different from anything else I own. Do not order your regular size, measure yourself before buying. I received replacements that were still off. I wanted to return all the items but never heard back from customer service. I will not purchase again.
Helpful Report
Posted 1 year ago
For some reason, their sizes are completely different from anything else I own. Do not order your regular size, measure yourself before buying. I received replacements that were still off. I wanted to return all the items but never heard back from customer service. I will not purchase again.
Helpful Report
Posted 1 year ago
Points for inclusive sizing and showing diverse bodies. Beyond that poor quality and inconsistent sizing. Will not be ordering again.
Helpful Report
Posted 1 year ago
None of my items are true to size, I chose specifically based on their sizing chart and then ordered a variety of different sizes so I knew exactly which would be correct for me. Not one item fits correctly, they apparently don't do refunds or returns either. After doing some digging I've found people saying they don't have a lot of negative reviews as they delete them but looking elsewhere on the internet will give you a true idea. Now I know why there are so many laugh and angry reacts on their FB posts. Very disappointed
Helpful Report
Posted 1 year ago
Don’t purchase for this brand. Very poor customer service and should be noted to size up, that bathing suit isn’t lined and is thin material, no bra cups. Offers very little coverage and that photos of these bathing suits were done very creatively to look so fabulous on curvy women. I’m a size 8, 5’9, and a medium didn’t not fit, just for reference to anyone ordering. You cannot simply exchange item, and will be out the money , so unless you know for certain how this brand fits (bc I used my measurements and referenced size chart and still didn’t get a bathing suit that fits me). Customer service is terrible. Every rep will offer you something different. After initial rep offered to send me a size up of all items in my order that didn’t fit, then I attempted to complete that offer and the next rep offered to give me 50% off order that would not include the buy one get one offer and to pay full price for each item (very unfortunate 3/4 of my items didn’t fit). First time buyer that purchase four items and after interaction with customer service, I’ll never order again or recommend to anyone.
Helpful Report
Posted 1 year ago
Shop Knotty CA is rated 3.6 based on 724 reviews