Koh Reviews

Name: Koh
Address: Level 5, 60 Martin Place, Sydney, New South Wales
Rating: 4.66

4.7 Rating 4,767 Reviews

91 %

of reviewers recommend Koh

4.7

Based on 4,767 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Sophie

Sarah

Ananta

Rodney

Anonymous

Anonymous // 01/01/2019

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English

“Best grout brush ever”

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Posted 3 years ago

Hi There, we love feedback like this! Thank you so much, we are so happy to have you on board with us! – Team Koh

Posted 3 years ago

“I’ve been using Koh for at least 5 years and have no intention of changing. My daughter and granddaughter now use it as well.”

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Posted 3 years ago

Hi Elizabeth, thank you for taking the time to leave this wonderful review, we are so glad you are enjoying the products!– Team Koh

Posted 3 years ago

“Just LOVE 😍 this product great cleaning for everything. Not just house cleaner , Fantastic jewellery cleaner makes everything shine .”

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Posted 3 years ago

Just as we intended! Thank you so much for sharing Wendy, we are so glad

Posted 3 years ago

“Love this it makes my job easier”

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Posted 3 years ago

Hi Karen, Thank you! What a lovely review and we thank you for your support. Happy Koh’ing! – Team Koh

Posted 3 years ago

“Love my Koh! Saves me soooooo much money not buying other cleaning products.”

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Posted 3 years ago

Just as we intended! Thank you so much for sharing, we are so glad

Posted 3 years ago

“Great product”

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Posted 3 years ago

Thank you, Alyssa, it's really great to have you on board with us! - Team Koh

Posted 3 years ago

“I was a little disappointed to be honest. I used it on a dirty ( brand new dirty but not very dirty) oven and it still took several goes in a hot oven to clean and it’s still not very clean. I do love it doesn’t have a smell. I find I use the cloths more with other cleaning products such as nifty for a much better clean”

Helpful Report

Posted 3 years ago

Hi Janna, Thanks so much for reaching out and sharing your feedback with us. We're disappointed to hear you haven't had the same experience as many of our other customers. There are a couple of general guidelines we recommend following when using Koh, in order to obtain the best results. We really recommend having a browse through the instructional videos if you haven't already: https://koh.com/pages/get-started The three key steps critical to ensure great results are: Use a dry Koh Cloth and apply Koh Universal Cleaner to a relatively dry surface ie: not a shower area that has just been used for a shower. Cleaning in watery areas dilutes Koh’s efficacy. For medium soiled surfaces such as a greasy stove top or range hood, apply the solution and wait between 2-3 minutes to allow breakdown of fats to enable an easier more effective clean as you wipe away. For really tough jobs such as baked on fats on an oven door and soap scum in the shower, you should look to incorporate our Koh Diamond Sponge. Simply apply solution direct to the sponge as well as the surface you intend to clean (wait for 2-3 minutes) and gently begin to rub in a discrete area. This should remove most levels of grime. However, it is important to ensure the surface is not prone to micro-abrasions. Most glass is ok but not all. Also please avoid stainless steel, plastics and other surfaces prone to scratching. We'd love for you to give it another try but at the end of the day we also understand that Koh isn’t for absolutely everyone and if you’re one of those we sincerely thank you for giving us a try and we will stand by our no quibble money back guarantee and offer you a refund. If this is the route you would like to take, please email our customer care team at careau@koh.com and they will be able to assist you. Thanks, Team Koh

Posted 3 years ago

“Love this company and products , fast delivery easy to order the universal cleaner is the best did not like the mop much but the other products are good the cloths, grout cleaner brush, no regrets”

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Posted 3 years ago

Hi Debra, Thank you! What a lovely review and we thank you for your support. Happy Koh’ing! – Team Koh

Posted 3 years ago

“An excellent Cleaning product, i cleared the stove with the surface product”

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Posted 3 years ago

Hi Liz, Thanks so much for sharing your experience. We are so grateful to have you as a customer and I’m so glad you are having such a great success with the products! - Team Koh

Posted 3 years ago

“Fantastic customer service, my problem was solved straight away”

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Posted 3 years ago

Hi Robyn, Thank you for this review and your continuous support. We are so glad to hear this! – Team Koh

Posted 3 years ago

“I've been using this product for quite a few years...love it...don't use any other cleaners in my house...highly recomend it...”

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Posted 3 years ago

Hi Bronwyn, This made our day! Thank you for sharing this amazing feedback, this is what our Brand is all about!! So glad to hear of your Koh success. – Team Koh

Posted 3 years ago

“Great product”

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Posted 3 years ago

Thank you, Maxwell, it's really great to have you on board with us! - Team Koh

Posted 3 years ago

“Very happy with the products purchased in particular the spray mop and pads. Excellent quality microfibre cloths.”

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Posted 3 years ago

Hi, we love feedback like this! Thank you so much, we are so happy to have you on board with us! – Team Koh

Posted 3 years ago

“Love this product”

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Posted 3 years ago

Thank you, Janine, it's really great to have you on board with us! - Team Koh

Posted 3 years ago

“Thank you Koh for making my life so much easier with a cleaner that does everything for a cleaner home. From the kitchen sink to bathrooms, floors, glass. Anything you want to clean is in one bottle.”

Helpful Report

Posted 3 years ago

Hi, This made our day! Thank you for sharing this amazing feedback, this is what our Brand is all about!! So glad to hear of your Koh success. – Team Koh

Posted 3 years ago

“Love Koh. It’s a wonderful product.”

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Posted 3 years ago

Thank you, Susan, it's really great to have you on board with us! - Team Koh

Posted 3 years ago

“grime still on dishes”

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Posted 3 years ago

Hi Cate, Thank you for reaching out to Koh! I am sorry to hear that you are having issues with the Dishtabs! Can I get you to reach out to care@koh.com with your order number and we will be happy to assist further! -Koh Team!

Posted 3 years ago

“Not for us, bought it after watching the morning show. Doesn’t clean at all. Very disappointing after spending more than $150 not worth buying, I had the whole package for cleaning, will not buy again”

Helpful Report

Posted 3 years ago

Hi Rebekah, Thanks so much for reaching out and sharing your feedback with us. We're disappointed to hear you haven't had the same experience as many of our other customers. Were there any areas in particular you were not seeing the desired results? There are a couple of general guidelines we recommend following when using Koh, in order to obtain the best results. We really recommend having a browse through the instructional videos if you haven't already: https://koh.com/pages/get-started The three key steps critical to ensure great results are: Use a dry Koh Cloth and apply Koh Universal Cleaner to a relatively dry surface ie: not a shower area that has just been used for a shower. Cleaning in watery areas dilutes Koh’s efficacy. For medium soiled surfaces such as a greasy stove top or range hood, apply the solution and wait between 2-3 minutes to allow breakdown of fats to enable an easier more effective clean as you wipe away. For really tough jobs such as baked on fats on an oven door and soap scum in the shower, you should look to incorporate our Koh Diamond Sponge. Simply apply solution direct to the sponge as well as the surface you intend to clean (wait for 2-3 minutes) and gently begin to rub in a discrete area. This should remove most levels of grime. However, it is important to ensure the surface is not prone to micro-abrasions. Most glass is ok but not all. Also please avoid stainless steel, plastics and other surfaces prone to scratching. We'd love for you to give it another try but at the end of the day we also understand that Koh isn’t for absolutely everyone and if you’re one of those we sincerely thank you for giving us a try and we will stand by our no quibble money back guarantee and offer you a refund. If this is the route you would like to take, please email careau@koh.com and our customer care team will be able to assist with this. With thanks, Team Koh

Posted 3 years ago

“Excellent products, excellent service.”

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Posted 3 years ago

Hi Melanie, Thank you! What a lovely review and we thank you for your support. Happy Koh’ing! – Team Koh

Posted 3 years ago

“Koh is a fantastic and universal product that I use regularly both in my business and at home. I highly recommend Koh to all my friends and family.”

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Posted 3 years ago

Hi Stacy, This made our day! Thank you for sharing this amazing feedback, this is what our Brand is all about!! So glad to hear of your Koh success. 😊 – Team Koh

Posted 3 years ago

Koh is rated 4.7 based on 4,767 reviews