Koh Reviews

Name: Koh
Address: Level 5, 60 Martin Place, Sydney, New South Wales
Rating: 4.66

4.7 Rating 4,749 Reviews

91 %

of reviewers recommend Koh

4.7

Based on 4,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am an asthmatic. I decided to try your cleaning product and I am very happy. It does everything you said in your commercial.”

Helpful Report

Posted 2 years ago

Hi Eunice, this is incredible to hear! We're really glad that this is working for you. 😊 - Team Koh

Posted 2 years ago

“My mop keeps leaking. Only used it a few times.”

Helpful Report

Posted 2 years ago

“I love this product!! I am onto my second flagon of cleaner and still loving it. I use it on the shower tiles and screen, everywhere in the kitchen. It removes greasy cooking residue with ease. I have recently brought the mop and find it awsome. I didnt read the instructions at first and wet the mop fabric prior to mopping the floor. I was happy with the result. I then read the instructions and used the cloth dry and was very impressed with the cleaning action. No residue on the floor and no back strain from mopping. I have recommended my collection to my friends and family and I swear by it. Thanks Mr Koh inventor, your a legend!”

Helpful Report

Posted 2 years ago

Hi Denice, thank you so much for this incredible feedback! We're so happy to have you on board. Happy Koh'ing! 😊 - Team Koh

Posted 2 years ago

“I bet that the cleaning solution is just water. It’s hopeless. Didn’t take off any kind of dirt.”

Helpful Report

Posted 2 years ago

Hi Mary It may look like water but it acts very differently in significant ways… Why not try this experiment - spray water onto a greasy surface and rub it around - you'll see the water doesn't mix with/breakdown the grease. Then try the same with Koh Universal Cleaner and you'll see literally Koh emulsifying the fats in front of your eyes. If you want another fun test - get some lily pollen, apply it to a surface, try removing it with water (it won't budge by the way). Then try the same with Koh Universal Cleaner. And just finally, try rubbing a fresh piece of turmeric into your bench top and then attempt to remove the stain with just water. It won’t budge. Then try using Koh and you’ll see it miraculously lifts the stain right out. It’s not just stains, you can use Koh to neutralise organic odours such as pet urine and vomit - again something water simply won’t have any effect on. So whilst Koh Universal Cleaner may look and act in many ways like water, it really behaves quite differently (and better!) for many cleaning applications around the home. If you want to learn more about getting get most from your Koh cleaning bundle then it’s definitely worth checking out our Get Started section here https://koh.com/pages/get-started If you are still not able to get a satisfactory result please reach out to careau@koh.com with your order details and we will look into this for you! - Team Koh

Posted 2 years ago

“Love it!! The mop is so convenient and easy to use! I'm so happy I made the purchase.”

Helpful Report

Posted 2 years ago

Hi Liana, we're so happy to hear this! Thanks for sharing such great feedback. 😊 - Kelli

Posted 2 years ago

“Loves the product and its so easy to clean with koh”

Helpful Report

Posted 2 years ago

Thanks so much Sonalie! 😊 - Team Koh

Posted 2 years ago

“Have been using the Universal Cleaner for quite a while. I no longer use anything else. The foam dish cleaner is just as good. Great products.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, that's amazing to hear! We're so happy to have you on board. 😊 - Kelli

Posted 2 years ago

“I love Koh. It cleans everything, and if more stubborn, spray and leave for a bit. Only 1 problem. You need afterpay.”

Helpful Report

Posted 2 years ago

Hi Kirsty,

Posted 2 years ago

Hi Kirsty,

Posted 2 years ago

We're so glad to hear you're loving our products! We do have Afterpay available for orders over $100. 😊 - Team Koh

Posted 2 years ago

“I like Koh - it's a good cleaner and doesn't affect my skin. I would like to see better value refill deals rather than all the starter package deals for restocking. I find surfaces stay cleaner longer after being cleaned with Koh and I think its because there's no product residue for soap scum and mould to stick to”

Helpful Report

Posted 2 years ago

Hi Nadine, I will certainly pass this feedback on regarding the bundles to our team! I am pleased that you are otherwise happy with our products! - Team Koh!

Posted 2 years ago

“A brilliant product. Works especially well on ceramic hobs.”

Helpful Report

Posted 2 years ago

Hi Daniel, thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh

Posted 2 years ago

“Ordering and payment are easy and the site is simple to navigate. Very quick efficient delivery and do use this on everything. My only comment is that it’s really hard to attach the bottle to the floor ‘mop’ both taking off and putting on. Do I have a rogue one or is it the design ?”

Helpful Report

Posted 2 years ago

Hi Glenda, thank you for your lovely review! This can be a little stubborn at times but should not be giving you too much trouble. If the issue persists please reach out to us at careau@koh.com and we will look into this further for you! - Team Koh!

Posted 2 years ago

“Great product cleans floors quickly and extremely fast delivery service thanks Koh👏”

Helpful Report

Posted 2 years ago

“Love these products but I'm disappointed with the handle on the mop. The screwes break the through the plastic handle. The mop head needs some improvement.”

Helpful Report

Posted 2 years ago

Hi Debbie, I am so sorry to hear this! Please reach out to us on careau@koh.com with your order details and we will investigate this further for you! - Team Koh

Posted 2 years ago

“I have been using koh all round the house for quite some time and ordered a koh liquid box and green mop pads. I have no complaints about the products, they do a great job but for an eco friendly company I was shocked at the size of the huge box it came in.”

Helpful Report

Posted 2 years ago

Hi Karen, thank you so much for the lovely feedback! I will be sure to pass your feedback on about the box size to our new warehouse team! - Team Koh

Posted 2 years ago

“I am on my 2nd grout brush obviously 1st worked but I wore it down till its effectiveness was minimal?”

Helpful Report

Posted 2 years ago

“Inferior product, but service was alright.”

Helpful Report

Posted 2 years ago

“thanks for a quality product makes my life so much easier”

Helpful Report

Posted 2 years ago

“I love Koh I use it all around the house just bought the mop and it's great floors clean with no streaks .”

Helpful Report

Posted 2 years ago

“Koh is what it says...does it exactly what it's says on the tin.”

Helpful Report

Posted 2 years ago

“This cleaner changed my life! It's just so versatile with the bonus of also being fragrance free. Where else could you find a cleaner that will clean oven shelves and then the next job was to spray it on the most delicate cashmere sweater to remove a coffee stain with no rubbing and the sweater is as good as new! Highly recommended. Thank you Koh!”

Helpful Report

Posted 2 years ago

Koh is rated 4.7 based on 4,749 reviews