Koh Reviews

Name: Koh
Address: Level 5, 60 Martin Place, Sydney, New South Wales
Rating: 4.66

4.7 Rating 4,765 Reviews

91 %

of reviewers recommend Koh

4.7

Based on 4,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Sophie

Sarah

Ananta

Rodney

Anonymous

Anonymous // 01/01/2019

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English

“I love my Koh universal cleaner i use it everywhere and the spray bottle is great”

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Posted 2 years ago

Hi Debra, Thank you for this review and your support. We are so glad to hear this! – Team Koh

Posted 2 years ago

“Great product doe exactly what it claims to do . Awesome”

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Posted 2 years ago

Hi Graham, we love feedback like this! Thank you so much, we are so happy to have you on board with us! – Team Koh

Posted 2 years ago

“I clean all surfaces + bathroom very good on shower screens,mop for floors works treat no more bucket of water”

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Posted 2 years ago

How wonderful Margaret, we are so glad that you are enjoying our products! -Team Koh

Posted 2 years ago

“Love love Koh makes dusting & cleaning much easier & especially glass & mirrors 😃”

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Posted 2 years ago

Hi Mary, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. – Team Koh

Posted 2 years ago

“Love the mop and the multipurpose cleaner. Great for our tile floors, easy to use and dries straight away.”

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Posted 2 years ago

Hi James, we very much appreciate you taking the time to leave us this fabulous feedback! Happy Koh’ing! - Team Koh

Posted 2 years ago

“I have been using Koh products for a few years now and am impressed by how well they work and how clean my house is 🤩”

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Posted 2 years ago

Hi Pam, we very much appreciate you taking the time to leave us this fabulous feedback! Happy Koh’ing! - Team Koh

Posted 2 years ago

“Everything about Koh products is amazing.. their swift delivery of products, the ease of use, but the best is the environmental benefits.. I wouldn’t ‘Koh’ to any other cleaner, dishwashing cube, cloth, etc”

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Posted 2 years ago

Hi Eileen, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. – Team Koh

Posted 2 years ago

“I find the special mop and koh combination super easy to use and effective. I love that it reduces my impact on the environment. Thanks, you guys!”

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Posted 2 years ago

Hi Catharine, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. – Team Koh

Posted 2 years ago

“I just love this cleaning product. Plus the bonus lemon tea tree oil was such a lovely scent added to my regular cleaning routine.”

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Posted 2 years ago

Hi Lara, Thank you for this review and your support. We are so glad to hear this! – Team Koh

Posted 2 years ago

“Love this product! Cleans without fuss and now with the lemon essential oil added, smells great too. Very pleased with koh :)”

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Posted 2 years ago

Hi Katie, we love feedback like this! Thank you so much, we are so happy to have you on board with us! – Team Koh

Posted 2 years ago

“I have been using Koh dishwasher tablets for a few months now and am completely satisfied with the results and won't be going back to my old tablets!! The dishes are clean and fresh smelling and I feel good that I am doing something toward reducing the number of chemicals that go down my drain every day.”

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Posted 2 years ago

Hi Alison, we love feedback like this! Thank you so much, we are so happy to have you on board with us! – Team Koh

Posted 2 years ago

“Koh is amazing. Especially for glass surfaces, windows, stoves and ceramic glass. So easy to use just one swipe and everything is clean on the first attempt no smearing. Floating floors are like new. Absolutely recommended this product.”

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Posted 2 years ago

Hi Alanah, thank you for taking the time to leave this wonderful review, we are so glad you are enjoying the products! – Team Koh

Posted 2 years ago

“Whilst I very much like the Koh spray mop and exchangeable pads, I wasn’t happy with their customer service. I had a mop package given to me as a house warming present. As I have a cleaner due to being a veteran with a back issue, I wasn’t aware the cleaning fluid how much cleaning fluid was being consumed although after a couple of months it seemed excessive. I had a look at it and noticed it had been leaking. I contacted Koh about the issue and they informed me there’s a rubber grommet I needed to ensure was placed correctly on a particular nodule which they sent instructions for me to repair. With a little difficulty and a pair of long nosed pliers I ensured the rubber grommet was firmly in place. Unfortunately, again I realised the amount of fluid the mop was using excessive and simply asked my cleaner not to apply as much, given I thought the leaking had stopped. After a few more months the excessive cleaning fluid was still being noticed and there was a wet patch on the floor where I used to house it. I decided to take off the rubber grommet and see if there was a hole in it and sure enough, it was split along it’s seam. It was obvious to me at that point the 20 cent part had been faulty since new as I first contacted Koh perhaps three months after being given the Koh spray mop as a present. When I contacted Koh they told me, “unfortunately due to the mop being more than 12 months old I was entitled to a replacement mop”. I would have been happy for them to send me a new 20 cent rubber grommet and I’d fix it myself. This was not possible and I was told I’d have to purchase a new mop which I did but I’m still unhappy Koh on several levels. 1) I don’t believe it was my responsibility to try and fix a faulty mop when it was still under warranty and 2) Even when I did follow their instructions to fix it myself still within the warranty period, the hairline split on the rubber grommet wasn’t easy to see. I explained all this with Koh’s customer service department but by the time I’d been in contact with them the second time the mop was out of warranty, yet it was still well within the warranty period when I first contacted them. I guess I’ve simply been unlucky but should I really have had to buy a completely new mop? I love the mop but there is little doubt their customer service isn’t as good as their product would normally be. I suppose I could be living in a third world country so I’ll let it go but I thought Koh should know how I’ve been treated which obviously isn’t acceptable. John - PS, the questions below aren’t applicable to me as I wasn’t given the opportunity to return the Spray mop.”

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Posted 2 years ago

Hi John, it's such a shame to hear this. I am so sorry that you've had this experience! Can I please ask that you contact us on careau@koh.com so that we can look into this further for you? - Kelli

Posted 2 years ago

“Koh is the best cleaning product ever”

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Posted 2 years ago

How wonderful Thelma, we are so glad that you are enjoying our products! -Team Koh

Posted 2 years ago

“Everything I have used so far from Koh is amazing, I will not use any other cleaning product in my house now.”

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Posted 2 years ago

Hi there!, Thank you for this review and your support. We are so glad to hear this! – Team Koh

Posted 2 years ago

“I love cleaning with Koh. I have just purchased & used the Koh spray mop for the first time & have found it an excellent item for cleaning my new hybrid floors along with the universal cleaner.”

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Posted 2 years ago

Hi Janet, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. – Team Koh

Posted 2 years ago

“So far I am impressed especially in the bathroom. I have recommended it to a few friends as well.”

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Posted 2 years ago

Hi Marilyn, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. – Team Koh

Posted 2 years ago

“wonderful product. Very Helpful staff”

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Posted 2 years ago

Hi Trish, Thank you for this review and your support. We are so glad to hear this! – Team Koh

Posted 2 years ago

“Wish I had bought it years ago! Fabulous product !!”

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Posted 2 years ago

Hi!, thank you for taking the time to leave this wonderful review, we are so glad you are enjoying the products! – Team Koh

Posted 2 years ago

“I have been using Koh for some time and love the fact that I only need 1 cleaner. My last order I added the lemon oil it is FANTASTIC my rooms smell fresh and clean with only a couple of drops will be adding this to all my orders”

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Posted 2 years ago

Hi Vicki, Thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh

Posted 2 years ago

Koh is rated 4.7 based on 4,765 reviews