Koh Reviews

Name: Koh
Address: Level 5, 60 Martin Place, Sydney, New South Wales
Rating: 4.67

4.7 Rating 4,983 Reviews

92 %

of reviewers recommend Koh

4.7

Based on 4,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Koh 5 star review on 19th September 2025

Sharleen

Sophie

Sarah

Ananta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love it!! The mop is so convenient and easy to use! I'm so happy I made the purchase.”

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Posted 2 years ago

Hi Liana, we're so happy to hear this! Thanks for sharing such great feedback. 😊 - Kelli

Posted 2 years ago

“Loves the product and its so easy to clean with koh”

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Posted 2 years ago

Thanks so much Sonalie! 😊 - Team Koh

Posted 2 years ago

“Have been using the Universal Cleaner for quite a while. I no longer use anything else. The foam dish cleaner is just as good. Great products.”

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Posted 2 years ago

Hi Elizabeth, that's amazing to hear! We're so happy to have you on board. 😊 - Kelli

Posted 2 years ago

“I love Koh. It cleans everything, and if more stubborn, spray and leave for a bit. Only 1 problem. You need afterpay.”

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Posted 2 years ago

Hi Kirsty,

Posted 2 years ago

Hi Kirsty,

Posted 2 years ago

We're so glad to hear you're loving our products! We do have Afterpay available for orders over $100. 😊 - Team Koh

Posted 2 years ago

“I like Koh - it's a good cleaner and doesn't affect my skin. I would like to see better value refill deals rather than all the starter package deals for restocking. I find surfaces stay cleaner longer after being cleaned with Koh and I think its because there's no product residue for soap scum and mould to stick to”

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Posted 2 years ago

Hi Nadine, I will certainly pass this feedback on regarding the bundles to our team! I am pleased that you are otherwise happy with our products! - Team Koh!

Posted 2 years ago

“A brilliant product. Works especially well on ceramic hobs.”

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Posted 2 years ago

Hi Daniel, thank you so much for sharing your experience. We are so grateful to have you as a customer and we’re so glad you are having such great success with the products! - Team Koh

Posted 2 years ago

“Ordering and payment are easy and the site is simple to navigate. Very quick efficient delivery and do use this on everything. My only comment is that it’s really hard to attach the bottle to the floor ‘mop’ both taking off and putting on. Do I have a rogue one or is it the design ?”

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Posted 2 years ago

Hi Glenda, thank you for your lovely review! This can be a little stubborn at times but should not be giving you too much trouble. If the issue persists please reach out to us at careau@koh.com and we will look into this further for you! - Team Koh!

Posted 2 years ago

“Great product cleans floors quickly and extremely fast delivery service thanks Koh👏”

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Posted 2 years ago

“I have been using koh all round the house for quite some time and ordered a koh liquid box and green mop pads. I have no complaints about the products, they do a great job but for an eco friendly company I was shocked at the size of the huge box it came in.”

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Posted 2 years ago

Hi Karen, thank you so much for the lovely feedback! I will be sure to pass your feedback on about the box size to our new warehouse team! - Team Koh

Posted 2 years ago

“thanks for a quality product makes my life so much easier”

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Posted 2 years ago

“I love Koh I use it all around the house just bought the mop and it's great floors clean with no streaks .”

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Posted 2 years ago

“Koh is what it says...does it exactly what it's says on the tin.”

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Posted 2 years ago

“This cleaner changed my life! It's just so versatile with the bonus of also being fragrance free. Where else could you find a cleaner that will clean oven shelves and then the next job was to spray it on the most delicate cashmere sweater to remove a coffee stain with no rubbing and the sweater is as good as new! Highly recommended. Thank you Koh!”

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Posted 2 years ago

“" Brilliant "”

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Posted 2 years ago

“Good service. arrived day after ordering. Great product, works really well”

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Posted 2 years ago

“Excellent products and does exactly what is advertised. Easy to use and brilliant cleaning.”

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Posted 2 years ago

“My Koh liquid cleaner was damaged on arrival and customer service was brilliant, they sent me out a new one straight away. It’s a great mop system and am a convert from the old mop and bucket! Thanks Koh team 👍🏻”

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Posted 2 years ago

“I've had this mop system for 4/5 years now & love it. It's so easy to use. Cleans everything & the pads are so easy to wash. So eco friendly nothing to throw away I'm just getting my new mop so that I have a spare Great customer service too.”

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Posted 2 years ago

“Fast delivery great service.”

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Posted 2 years ago

“What can I say. It's great use it for all my cleaning”

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Posted 2 years ago

Koh is rated 4.7 based on 4,983 reviews