“Shipping was very fast, however I received my order week of January 10th and the case of drinks expired January 27th. A little upset the expiration date was so close to my receiving date, when the last shipment I received had a 2 month window till the expiration date”
“The order was delayed for quite some time (many weeks) and i couldn't even order the preferred drink. I went to PCC during that time and they had lots of the drink i couldn't even order. Go figure!”
Hey Judy!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
Hi Chip!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
Hi Susan!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“2 Complaints: 1) The items are shipped 2-day Fedex, they are kept in a styrofoam box with 2 ice packs, when I received mine the ice packs where completely liquid and contents were room temperature at best. 2) I received my items on May 7, the best buy date on some of it was May 25. So it didn't really fit how I usually drink meal replacement shakes.”
Hi Dejuan!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“During a time you were offering a sale, you were unable to keep up with demand. I ordered on May 19th & you notified me on May 24th there would be a delay. You have not followed up since with an update, and you are asking for a review of my experience.”
Hi Warren!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“Ordered Keto Sampler. Shipping took a long time, order was ready on Tues did not get until Sat. I am very used to drinking low carb, plant based drinks/shakes sweetened with stevia (and similar) but the flavors were horribly artificial tasting and overly sweetened. They only acceptable tasting one was chocolate brownie. The rest I dumped and that is a first for me, I have tried at least 30 different similar shakes in my life (many horrible) but I was never actually unable to finish them because they tasted this bad.”
Hi there!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“Not a lot of communication on shipping times. Also, received 4 cases very short dated. Would expect some better deals from buying bulk. Probably going to cancel the auto ship.”
Hi Amanda!
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
Hi Emily,
Thanks for your support of the brand. We’re so sorry to hear about your experience and appreciate you bringing it to our attention. If we haven’t already helped you, please send us an email to koiaorders@drinkkoia.com.
Looking forward to hearing from you.
Team Koia
“There is no information provided when you place an order about an anticipated delivery very date. Yes, it is noted that shipping is 1-2 days but does not indicate how long it will take to get it shipped. Most online orders provide expected delivery dates.”
