Kraken Reviews

Name: Kraken
Rating: 1.77

1.8 Rating 369 Reviews

17 %

of reviewers recommend Kraken

Company Reviews

Questions

Metrics

1.8

Based on 369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Kraken 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though the amount that I lost was not very huge, 360forensic.com help me recover it. In about 3 months after signing up with them, my recovered amount was transferred to my bank account. Also, the bunch of scammers were brought to justice. Very much satisfied with their service.”

Helpful Report

Posted 2 years ago

“Total waste of time, I was told withdrawal is instant or will be received next day before i joined, But withdrawal was never approved for 11 weeks. I'm glad “airpanellux” could use their tech skills for my refund”

Helpful Report

Posted 2 years ago

“I strongly advise against using their services as my experience with them was terrible. Despite depositing funds and providing confirmation, they abruptly cancelled my account without any explanation, leaving the funds trapped in the account. Even after receiving letters asking me to withdraw within 24 hours, the withdrawal process was painfully slow. It seemed like the company had no regard for their clients and their needs.However, I was able to recover my lost funds through the help of Phil Damian 15via gma1l^com , who provided exceptional support and assistance in finding the scammers and retrieving my assets without any upfront payment. I am grateful for their outstanding service and recommend Mr. Phil Damian to anyone in need of help recovering funds lost to scams.”

Helpful Report

Posted 2 years ago

“Ever since I lost so much money in investment through this platform. I've decided to stop doing crypto and now I've found a reputable platform to invest in from my financial analyst. Hightrustllc.com is really a finance broker that helps sort out the best company to invest in and give the best returns timely and swiftly. Thanks to them, I've made a lot of money”

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Posted 3 years ago

“They are swindlers. I chose one of their investment plans and made a deposit immediately. When it was time to make a withdrawal, I was denied. I contacted their support and they told me to make extra deposit to move me to another plan which will enable me to withdraw my fund. But this was not the agreement at the beginning. When they insisted on not paying back, I had to employ the Service of Stellar-trace. com. The company got back my funds from them. You can reach Stellar-trace via their website ( Stellar-trace. com) or google Stellar-trace if you find yourself in similar situation.”

Helpful Report

Posted 3 years ago

“Beware of this exchange. Once you put your money in, you cannot get it back. I deposited a huge amount of money on thier platform, and later my money disappeared for no reason. They have the worst customer service and their support is not helpful at all. They kept telling me they were working on it, but the problem remained unresolved. Luckily, with the help of a recovery agency called aramezglobal.com, I was able to get my money back from kraken.”

Helpful Report

Posted 4 years ago

“Kraken has long been a scam. They died down the exchange in December 2016 yet... . Since 2016, they’ve stolen millions. This scheme is long-standing you might as well want to say bye to your funds or you can get help from @VeritasEtVirtus via TELEGRAM to regain your crypto with no hitch. Use only the decentralized exchanges, Binance for example. They have the biggest volumes and withdraw limit to 2 BTC within 24 hours without verification....”

Helpful Report

Posted 4 years ago

“They have a complete scheme to rip innocent people off thin hard earned cash as I have invested in all these trading platforms, but nothing fruitful came out of it instead of asking for more funds to be invested, after several schemes had failed to make Mae deposit more, they decided to lock me out of my accounts without reasonable explanations, had to take matters into my own hands as my financial matters To help me recover my funds, I contacted a recovery company Cryptodefence, it took me less than a month to get it all back, but I'm very happy I could get the assistance I needed, contact Cryptodefence via proton mail.”

Helpful Report

Posted 5 years ago

“One of the prerequisites of finding investing platforms is not only the transparency but the users in general - and thus, the exclusivity - I have yet to reach out to the support who didn't reply within a few hours and get my issue solved. Prior to joining Cryptonest, I had such a bad taste in my dealings with Cryptocurrency from other mediums; this platform really changed the way I perceive investing in cryptocurrency mining and trading, and if anything, it gave me the confidence to speak with people that I otherwise would have assumed would've never responded - much less act like as an open book and offer a lending hand - you just don't get that anywhere else, not even close. If we have people with that investing drive during this recession and COVID-19 plague that has reduced cashflow for every business. Do well to check out CRYPTONEST.ORG”

Helpful Report

Posted 5 years ago

“they are complete scam and they steal all your money because they will not let you withdraw the money together with etana custody which they are part of the rob. DO NOT REGISTER WITH THEM !!!”

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Posted 5 years ago

“I made a SEPA transfer almost 3 months ago to an account in this exchange and the money is not there. The support told me that they can not see any transfer and this is a problem between banks. Then I asked my bank to make a roll back of money two months ago and my bank still have not answer from their bank in EU (Fidor). The money is no where, but the money was sent to this bank. I also contacted the bank by phone and email a week ago, and still I am waiting for an answer. My only left option is start a prosecution cause, and enforce by law to give me the money back. So I can not recommend at all this exchange.”

Helpful Report

Posted 8 years ago

Kraken is rated 1.8 based on 369 reviews