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Krystal Hosting Reviews

4.8 Rating 57 Reviews

93 %

of reviewers recommend Krystal Hosting

Company Reviews

4.8

Based on 57 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

0208 050 1337

Email:

contact@krystal.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This afternoon I crashed my website due to inexperience and ignorance. The moment I asked for help on the live chat, there was an instant response and the support was fantastic. Not only did Matthew get my website up and running again - I'd changed something fundamental by mistake - but he altered a DNS issue I was having with Mail Poet, which was extremely helpful. He went over and above my initial problem and resolved a much bigger issue. Tremendous service from the tec team at Krystal Hosting. I have had similar excellent response times and support from Krystal in the five years that they have hosted my domain. To be recommended.”

Posted 2 months ago

“I've used many, many hosting companies over the last 30 years and Krystal are simply the best I've used. The tech support is first class, prompt and knowledgable. Their servers are fast and their prices are great. I don't have anything negative to report. I can't see myself ever using anyone else again.”

Posted 2 months ago

“I needed to add CNAME records to my mailchimp account. Olesia sorted this out for me quick smart and gave me advice on how long things would take to propagate across - thank you so much, you were awesome!”

Posted 2 months ago

“Aaron sorted out a problem with our site by amending a line of code we didn’t know existed. He responded so quickly to my ticket that I thought the issue must have cleared itself. Excellent and incredibly quick, helpful service. Very many thanks.”

Posted 2 months ago

“Amazing service! Quick, friendly and reliable customer support who take the time to listen!”

Posted 2 months ago

“Thank you Krystal! The support team are one of the best I've come across. They are always quick to reply and are very knowledgeable. Also very friendly and helpful. 10/10”

Posted 3 months ago

“Krystal are second to none. Amazing service, quick responses, and super-helpful and friendly staff. Brilliant!”

Posted 2 years ago

“Awesome service”

Posted 2 years ago

“As always excellent service. I have been a customer for many years.”

Posted 2 years ago

“Used Krystal for a long time always helpful and their customer support is 10/10! Just upgraded to a server with these guys”

Posted 2 years ago

“Jordan was brilliant, I made my request to change main domain for hosting and it was done within the same minute! With other hosts I have known this take up to 48 hours through a ticket system. Speedy customer service that was at a time that was super convenient for me! Can't fault their customer service and hosting.”

Posted 2 years ago

“Excellent customer service. Matthew has excellent expert knowledge and patience. Always manages to solve the issue. Great team, Great Support. Thank you :)”

Posted 2 years ago

“Matthew answered my questions in a clear and understandable manner, and guided me on the steps needed to resolve the issue!”

Posted 2 years ago

“I have just started using Krystal and so far their support has been amazing. They have answered any questions instantly and quickly helped with any issues. It's refreshing to great such great support for hosting!”

Posted 2 years ago

“Great service, highly recommended”

Posted 2 years ago

“Everything about Krystal is Amazing! The Service, the pricing & most of all the customer service, they are always quick to respond to any issues or questions, and their wealth of technical expertise resolves things quickly. Also shout out to Jordan who is always super helpful. Keep up the good work guys!”

Posted 2 years ago

“I can't comment on delivery, returns and refunds. Krytal provide web hosting at a reasonable price, and their chat help is invaluable to a non-technie person like me. Always polite, always helpful, keen to solve problems (which they invariably do), and very pleasant peeps to deal with. I always recommend Krystal to friends and colleagues looking for web hosting.”

Posted 2 years ago

“I switched to Krystal as I heard good things about them and their green hosting. I find their support 10/10 polite and knowledgeable. Always super fast and helpful support, can't recommend them enough.”

Posted 2 years ago

“I'd heard great things over the last few years so have been planning a move for a while - even though my expectations were pretty high, the level of service I have received so far has been really impressive. Excellent attention to detail, and friendly and helpful as well. Highly recommended. I'm very pleased to have my site hosted with Krystal.”

Posted 2 years ago

“I've moved all my domains here, from over 15 years, I will tell this now! I moved all my domains here for 1 reason alone, this is the finest service on the world wide web I've come across since in my life. My first PC at the age of 4 was a DRAGON 32. I've used the internet since it was born and loads of hosts, from GoDaddy, To One+One even one.com to Hostinger to almost ever other host on this planet worthy. I now I only use this one and Google. Love them to bits. yet The only supplier that makes my life easy is Krystal Hosting at https://krystal.uk/”

Posted 2 years ago

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Krystal Hosting is rated 4.8 based on 57 reviews