Hi there!
No problem at all! We accept returns or exchanges within 30 days of purchase.
You can request a return here:
https://kylarmack.returnscenter.com/
If you would like to make an exchange please place a new order for your desired item on kylarmack.com. You may do this now or after we have processed your return for the original order.
You can also email us at kylar@kylarmack.com if you have any other questions.
Thanks
Kylar
“The bracelets i got were beautiful, but too much money for as small as they were.. i may get the nerve to try bigger size. if could see them it would help”
“Beautiful bracelets, only just received them. Exactly as described. The only negative was that the three bands were all supposed to be 7.5 inches but they varied in length.”
“These are ok. I ordered the 2mm and 3mm stack, based on the model shown on the website. I have very small wrists, and found them to be quite small balls. I wish I had ordered the 3mm and 4mm”
“Very pretty but a bit disappointed in the size of the beads. The video/pictures are deceiving and make it look larger than reality. I’m not one to be returning because it’s more trouble than it’s worth, but I don’t think I’ll be making another purchase.”
“Ordering and delivery was above my expectations;(fast and easy),The only downside is that the packaging seems very cheap;(if is real gold;at least try to make the packaging more appealing.) It looked like I was receiving a toy.”
“Are they real gold? The bracelets have no weight to them. I was given 2 similar bracelets for a gift and mine seem of a different quality? I bought these for gifts for my 2 daughters. Since they have nothing to compare these to, I'm sure they will like them.”
“I recently bought bracelets I love them but they was too small , asked for a return label but never got one, finally paid for returning them myself , ask for exchange and haven’t recieved them yet, emailed several times and never received an email back , I’d really like my bracelets please ,”
