“I had to return my first order because they were too small. I ordered the next size and they are great. Could be a little bigger.
They sent exact instructions to return my first order. Now all I have to do is wait for my credit.”
“I truly like the way the bracelets fit and can be worn with anything. The stack is complementary and provides just enough sparkle to brighten my day.”
“The Kylar Mack beaded choker necklace is my favorite - I have lots of jewely but this is the choker Ive been looking for for a long time! Love it plus its waterproof!”
“First, merchandise is xheaply made for the cost. No phone number to contact customer service when there is a problem and very difficult to make a return…”
“i'm really hoping these last and don't snap as they look pretty cheap for the price! they're a gift so it's hard to know until christmas...i bought the trio of 2 - 2mm and 1 -3mm bracelets.”
“I received an email saying I was to receive my bracelet order on December 6, and have not received them yet.
Can you please help me with this issue?
Thank you,
Debra”
“I purchased a gold bead bracelet a few months ago, and the elastic cord inside broke. I wrote to Kylar, and they replaced it! I wear it all the time, and never take it off. It matches my 14k gold Tiffany & Co bracelet perfectly and adds a bit of bling to my wrist. I even wear it surfing! The gold is beautiful and the customer service is amazing....”
“Honestly, I was so excited when I saw the stack bracelet that I ordered in Gold and Silver. When they came they were just too dainty and made for a child's wrist. I was disappointed and had to return them.”
“I would say more a 31/2. I bought 3 items, one of which was an anklet that was only offered in one size. I got it and it was huge. Because there was only one size offered, not others that were sold out, I assumed it was a universal size because they stretch. When I went return it, it said it was ineligible for return. I sent a message, no response. Tried calling the number and left a message, no response. No way to talk to a real person. Very disappointed! This was my second order but I will not be ordering anything in the future.”
“I ordered the pink stack set. They were all thinner than the gold and silver I have. I tried to put them in my set but the pink were way out of proportion and the color was not as shown.”
