La Machine have a Customer Happiness Grade of A-. Customers love their delivery and customer service but are unhappy with their returns process.
“
Very satisfied with the way of purchasing and how my order was processed. Delivery in time so La Machine has a happy customer.
”
- Dennis Mooiweer
“
Really nice products, good quality, great pricing and super speedy order handling and delivery. Big thumbs up
”
- Max Senger
“
Great and original designs. Good quality of the materials. The delivery was very good.
”
- Jeroen Luijendijk
“
Poor sizing and poor (costly) returns policy, i'm afraid
Products are very good
”
- Anonymous
“
Echt goed spul! BIB short zit perfect, jersey ook! eerst even met de maat getest, bleek toch wat breder te zijn dan ik zelf dacht ;) 1.84/83kg jersey xxl en bib xl
Goede pasvorm, lekker luchtige jersey. Bib zit perfect, goede antislip en fijne zeem. Stijlvol en ik ga zeker vaker bestellen. Service met retour/refund was ook supersnel en de welkomstkorting werd netjes opnieuw gedaan. Snelle levering. Kortom, aanrader!
”
- Harm Vermeulen
“
I ordered a top for my cycle mad son, for Christmas, although we consulted the size charts, when he tried it on it was too big, but you were happy to deal with it, by refunding, after returning the item, I subsequently reordered in a smaller size! He now has it & reports it’s a great fit (now) so one happy recipient of a Christmas present.
Thank you so much.
”
- Albert Flynn
“
Super service, snelle refund en snelle levering
”
- Martijn Ballemans
“
best service
thx
”
- larry conklin
“
Nice stuff, good quality,fast service
”
- Andreas Grothgar
“
Good Quality but size are to Big for me.
I will change my Order in size XS.
But nice contact and good and fast Service.
Greets
Michl
”
- michael seitel
