La Machine Cycle Club have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Everything was TOP, delay, price, article
”
- Benoît L
“
2 day delivery (beyond expectation), high quality jersey, great price.
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- Jan T
“
Fair price for exelent quality.
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- Stephan J
“
Fast delivery and products as described
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- Christian N
“
I was keen to get a Sepp Kuss The Hype Is Real t-shirt to celebrate his amazing Vuelta win. Pre-ordering was easy, the t-shirt arrived within the window stated and is good quality. The sizing is spot on. Both the t-shirt and delivery were expensive so I wouldn't consider myself to be a regular customer, this was a one-iff purchase.
”
- Gillian M
“
All you want or need.
Easy to buy, good quality and fast delivery.
I will buy again at La Machine
”
- Vicente P
“
Cool clothes in a stylish outfit. Great quality. Fast shipment and uncomplicated returns. I will be happy to do it again!
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- Christian F
“
Good value for money. Also returns (partly from a larger order) are handled quick and payments adapted directly so very easy process.
”
- Marc V
“
Hi, I really like you design and have purchased several times from you. Free returns would increase my interest in continuing doing so. I got the wrong socks delivered unfortunately and the M size that have always fitted me were all way to long. Not sure if you have changed something, or if I am getting old and smaller...
”
- Erik S
“
Hello im still waiting on a refund from 2 items . Can you let me know When to expect this
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- Robin V
“
Top service, very fast and friendly
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- Yves B
“
The products are of very good quality and the sizes are correct. The design is beautiful. Shipping is a little slow and they should track the order better, since it was a limited edition and the shipping date was not clear. The customer service is extraordinary, they respond very quickly and efficiently, resolving any incident. I recommend them 100%.
”
- Rosa M
“
Very nice service and nice product
”
- Matti S
