Ladbrokes Reviews

Name: Ladbrokes
Rating: 4.33

4.3 Rating 2,121 Reviews

84 %

of reviewers recommend Ladbrokes

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4.3

Based on 2,121 reviews

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0800 731 6191

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Ladbrokes 1 star review on 24th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Ladbrokes 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrendous service. Attempted to get a bet on today in the 5.25 Navan with 2 horses to load. They suspended the market early. Took no more bets prior to the off. I wonder if they had taken enough bets on it?? Surprise surprise a well backed 4/1 favourite won. Earlier managed to get a bet on after 2 furlongs on a race won by an unbacked outsider. Either they pay me out on the one I wanted to back or return my stake from the other Bet. One rule for all. They will get no more of my money. Account closed.”

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Posted 7 years ago

“Games are fixed and the casinos are the biggest con ever I don't know how they get away with it”

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Posted 7 years ago

“Games take far to long to load and ya just don't win nothing at all probably the odd 7p every year....William hill is a lot better with promotions and good bonus and prizes”

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Posted 7 years ago

“You took my stake money took the bet and when it came up refused to pay out, when i asked why i was told some bull excuse about Paypal, if i couldnt win no matter how why accept the bet ? this is Corporate Theft which i am now looking into.”

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Posted 7 years ago

“Constant logging on problems”

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Posted 7 years ago

“RIP off best odds guaranteed placed £10lucky 15 then to b told only £5 guaranteed after collecting money £265 down closed account with 15 of my mates sky bet here we come honest punters ripped off again thieves”

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Posted 7 years ago

“I was betting with Ladbrokes for a while but then after a few winnings I cannot put any bets AND withdraw my money. Whenever I called for support- they would simply disconnect without replying. Scammers !”

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Posted 7 years ago

“Very dodgy company, placed bet for game, the game went to overtime, the team I've placed bet for won in overtime and they didn't pay off as they said the team didn't win in initial game. I've bet that they will win, it didn't say that they had to win in initial game. Avoid as they will be happy to take your money and not pay out if you win. Will never use them again.”

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Posted 7 years ago

“Any excuse to not pay out and terrible customer service, will never use again.”

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Posted 7 years ago

“In a nutshell: - Customer service need educating - Not one person failed to conclude my situation - The online website is a complete scam - They wont pay you out if you win too much - Customer service dont provide service to customers, they just a brick wall who complain back with anything you say. - Ladbrokes overall are silly people with no good intentions - They probably causing so much distress rather then excitement for customers. My true score : 0.5/10”

Helpful Report

Posted 7 years ago

“My cash out was cut off at half time of the Spain Portugal match when I had potential Cash outs I tried reloading my page on my phone as I thought something was wrong but then rang Ladbrokes customer services an the lady told me they have the rite to cancel my cash out at any time an whenever they want I’m disgusted in Ladbrokes An will never bet on Ladbrokes again”

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Posted 7 years ago

“Every time I have an accumulator you suspend a match for the whole 90 minutes then you show it as soon as the final whistle goes. Why do you have cash out ,when you can't cash out when a game is suspended.”

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Posted 7 years ago

“They didn't. Very arrogant customer services and very unreliable website.”

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Posted 7 years ago

“App terrible to use on the football,sky bet app far better and easier.”

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Posted 7 years ago

“Customer service is very slow and not able to help. Phone service is just as bad. I have been waiting over a week to get my problem solved and they are continuously moving the goalposts. When they have eventually solved my problem I am going elsewhere. Ladbrokes is the worse casino I have ever been on”

Helpful Report

Posted 8 years ago

“Done some footie accas with them. The cashout features stops working after 10 mins for the entire game. On another occasion it was so sketchy made it impossible to cashout. Took to twitter and turns out there was hundreds of others with the same issues, check for yourselves " @Ladbrokes cashout ". It can't be accidental if it's every weekend!?”

Helpful Report

Posted 8 years ago

“Soon after placing my Bets, there was website MALFUNCTION which resulted in me being unable to follow my bets as the matches went on. The website was down for more than 8 hours. I phoned customer to complain but they couldn't refund my bets as free bets. I had the options to adjust my bets or place my bets with a different betting company.”

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Posted 8 years ago

“I can not get on promo page being vip i dont get offers ad much as i did not vip i was given free spins yesterday on a game i dont play 20 never showed and was told i could have got the 10% on the 200 i spent which would have been better not once had call off vip”

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Posted 8 years ago

“I asked what it would take to become VIP. The person in the support answered that she couldnt answer. I wonder why I should deposit so much money without any form of special treatment in return like other casinos. I know you have your regular promotions etc but thats pretty poor.”

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Posted 8 years ago

“Just not happy since becoming a VIP member, the whole experience with Ladbrokes has gone downhill”

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Posted 8 years ago

Ladbrokes is rated 4.3 based on 2,121 reviews