Lakeland Reviews

"Don't get scammed by these people!\nI have bought an electric pot stirrer under my company name and the item has been invoiced on my company name.\nThe item has arrived and everything perfectly fine until now, but then I have gave the stirrer a go and decided to use it.\nRecharged the battery but it took 8 hours before the green light came up instead of the 4 hours state in Amazon Web site (the this item is also \u00a310 cheaper than their website. But I thought it was just particularly low and I didn't pay lot of attention to it, even though I wasn't happy with the recharge times.\nSo I have decided to try to use with a very simple recipe, milk and cream to see it at work.\nAfter 8 minutes at low heat, I start to smell caramelized odour, so I stopped it, I pulled it out, I took a silicon spatula and the bottom of the pan was completely covered of a sort of caramel, it clearly sticked to the bottom.\nThis item is sold to be able to make risottos, porridges but it won't work for any of those, trust me!!!\nThe small engine is clearly undperowed, the lower arms got closed (found them closed after I pulled the item out of the pot), and milk density is much less thick than risotto or porridges!!!\nSo I contacted the seller , to let them know that the item was not working properly, probably a faulty unit!?!? It could be, but they just kept repeating the same question in every email, \"did you use it for private use or for business\"??\nI have been honest because again, the name on the invoice was more than clear it was a business.\nAs I have answered \"business\" they shutted the doors on my face, saying that they could not do anything because that item was not suitable for businesses.....and it was not even mentioned anything about \"domestic use only\" in the item description.\nIt seems a mix between a prank and a scam!!!\nYou sell an item in Amazon business, you sell it and invoice it to a business and if it doesn't work the customer gets a kick in his back and you shut the door on his face???\nVery poor behaviour! My experience has been very bad with them and I would not recommend them at all.\nIf you have a problem, you are done! You have wasted you money!\nDo not use this company!"

"Don't get scammed by these people!\nI have bought an electric pot stirrer under my company name and the item has been invoiced on my company name.\nThe item has arrived and everything perfectly fine until now, but then I have gave the stirrer a go and decided to use it.\nRecharged the battery but it took 8 hours before the green light came up instead of the 4 hours state in Amazon Web site (the this item is also \u00a310 cheaper than their website. But I thought it was just particularly low and I didn't pay lot of attention to it, even though I wasn't happy with the recharge times.\nSo I have decided to try to use with a very simple recipe, milk and cream to see it at work.\nAfter 8 minutes at low heat, I start to smell caramelized odour, so I stopped it, I pulled it out, I took a silicon spatula and the bottom of the pan was completely covered of a sort of caramel, it clearly sticked to the bottom.\nThis item is sold to be able to make risottos, porridges but it won't work for any of those, trust me!!!\nThe small engine is clearly undperowed, the lower arms got closed (found them closed after I pulled the item out of the pot), and milk density is much less thick than risotto or porridges!!!\nSo I contacted the seller , to let them know that the item was not working properly, probably a faulty unit!?!? It could be, but they just kept repeating the same question in every email, \"did you use it for private use or for business\"??\nI have been honest because again, the name on the invoice was more than clear it was a business.\nAs I have answered \"business\" they shutted the doors on my face, saying that they could not do anything because that item was not suitable for businesses.....and it was not even mentioned anything about \"domestic use only\" in the item description.\nIt seems a mix between a prank and a scam!!!\nYou sell an item in Amazon business, you sell it and invoice it to a business and if it doesn't work the customer gets a kick in his back and you shut the door on his face???\nVery poor behaviour! My experience has been very bad with them and I would not recommend them at all.\nIf you have a problem, you are done! You have wasted you money!\nDo not use this company!"

"Rubbish from the start. The original item was not delivered when promised (it was a gift!!) and then when it was delivered - it was damaged! Having then called in to complain and request a replacement, the customer care is atrocious. I was told a replacement has been sent out - but no confirmation given via email. And no sight of the replacement 10 days later. And now these cowboys won't even pick up the damaged item. Just rubbish in so many ways. There are so many other better alternatives in the UK - I regret giving these guys a chance. Will never use again."

"Rubbish from the start. The original item was not delivered when promised (it was a gift!!) and then when it was delivered - it was damaged! Having then called in to complain and request a replacement, the customer care is atrocious. I was told a replacement has been sent out - but no confirmation given via email. And no sight of the replacement 10 days later. And now these cowboys won't even pick up the damaged item. Just rubbish in so many ways. There are so many other better alternatives in the UK - I regret giving these guys a chance. Will never use again."