Lakeland Reviews

4.3 Rating 114 Reviews

82 %

of reviewers recommend Lakeland

Company Reviews

Questions

Metrics

4.3

Based on 114 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 53%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Popular Questions:

Delivery

How does Lakeland deliver? Does Lakeland deliver on time?

Customer Service

How can I contact Lakeland?

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Phone:

441539440567

Email:

james.stringer@lakeland.co.uk

How do I contact Lakeland?

Helpful Report

(3 months ago)

You can contact Lakeland by Telephone, Live Chat and Email.

Helpful Report

(3 months ago)

66.67%

Industry Average

“ Fabulous customer service. Took two days to receive a replacement coffee pod machine. Not even sent broken one back yet ”

- Rebecca powell

“ This was so easy to do and the service was superb, I was kept informed every step of the way until I received my parcel which was packed really well. ”

- Anonymous

“ I have been a customer for over ten years and have been happy with the quality of my purchases. However, what pushed me to write this review is their amazing customer service. I have only ever had two causes for complaint and each time was dealt with sympathetically and to my satisfaction. If only all retailers had the same level of customer service. ”

- Anonymous

Lakeland Reviews

Customer Service - Average